Ecommerce Merchandising Specialist

WHO WE ARE

In 2012, Mizzen+Main set out to end the trade-off between looking sharp and feeling comfortable, and in doing so helped create the performance menswear category. We re-engineer classics with better materials and considered construction, built to keep pace with the life our customer leads.

We are now entering our next chapter: evolving from a performance shirt company into a premium menswear brand. Our customer is an established, accomplished professional. He values substance over show, is loyal to the few brands that earn it, and expects his clothes to meet his standards. We are building a brand worthy of him.

ABOUT THE ROLE

The Ecommerce Merchandising Specialist will make sure every product launch and update on the Mizzen+Main website is accurate, on time, and well presented. You will execute the site merchandising, testing, and promotional strategy in collaboration with cross-functional teams, with the goal of growing engagement, conversion, revenue, and customer satisfaction. You will also turn data from Bloomreach, Shopify, GA4, and Microsoft Clarity into clear insights that guide what we merchandise, test, and promote. This hybrid role is based in our Dallas office two days a week and reports directly to the Director of Ecommerce.

• Site merchandising - Manage merchandising in Bloomreach and Shopify, including collection sort, boost and bury rules, synonyms, and redirects. Keep key collections current, and review the site against the monthly plan with recommended adjustments.
• Search - Run the weekly search audit, make fixes, and update trending search terms. Flag opportunities to improve search, filters, and navigation.
• Launches - Set up and launch products and merchandising across our headless Shopify build and Sanity CMS, including tagging, collection placement, product listing page (PLP) swatches, and fabric tiles. QA every link, image, price, size, and description before anything goes live.
• Content and modules - Build and update Sanity modules from Figma designs created by our creative team, for promotions and launches, including PLP grid disruptors and promo placements. Request and upload the assets they need.
• Product pages - Keep product detail pages accurate, from images to pricing, and work with inventory and merchandising so the site reflects what is in stock.
• Promotions and pricing - Create and manage discount codes for campaigns and sale events, and QA stacking and eligibility. Upload price adjustments to NetSuite, confirm they carry across all channels, and report any discrepancies.
• Testing - Execute the conversion rate optimization roadmap set by the Director of Ecommerce. Build, QA, and monitor A/B tests in Bloomreach and on-site changes, and use Microsoft Clarity heat maps and session recordings to recommend what to test next.
• Analytics and reporting - Analyze product, collection, search, promotion, and A/B test performance in Bloomreach, Shopify, and GA4, and report on it on a regular cadence. Turn the data into clear summaries and recommendations, including product feedback from the customer experience team.
• Partnerships and process - Partner with our SEO agency and implement their recommended on-site updates. Write clear tickets and specs for developers and track requests in our project management system.

WHAT YOU'LL NEED

• Bachelor’s degree preferred
• 2 to 3 years of experience in ecommerce merchandising, site operations, or a similar DTC role.
• Hands-on experience with headless Shopify and a headless CMS (Sanity preferred), including managing products, content, and merchandising in a headless setup.
• Strong analytical and reporting skills, with the ability to pull data from multiple sources, find what matters, and explain what it means in writing and in conversation.
• Experience with a merchandising or search platform (Bloomreach preferred), including running A/B tests, and familiarity with SEO basics.
• AI ready, with working knowledge of tools such as Claude and Gemini.
• Proficiency in Excel (VLOOKUPs, pivot tables) and analytics tools such as GA4, and comfort with sales, search, and test data.
• Strong attention to detail and organization, with the ability to take direction and follow through independently.
• Nice to have: experience working from Figma designs, an ERP such as NetSuite, Microsoft Clarity, and basic HTML and CSS.

Why Mizzen+Main?

Not only are we makers of the best damn dress shirt, but we also strive to create the Best Damn Place to Work. We believe your work self can be your actual self because our office is more than just a place of work, and your job shouldn't be just another one of life's compartments. We build high performing teams and prioritize personal and professional growth and development. Our unlimited PTO and 11 paid holidays support work life balance and the opportunity to stay connected with what's important. We also appreciate leaving the office early, once each quarter, to spend time together socially and learn about one another's whole self, not just our work selves. Do what you love and love what you do. Why wait? Today's a Good Day For It.