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Cermati.com

Financial product marketplace and application service

Head of Marketing - Employee Benefit

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • More than 10 years of experience as a Marketing Manager in insurance or brokerage firms.
  • Comfortable leading a team and responsible for the entire team's achievements.
  • Have a wide network of potential clients.
  • Have strong relationships with insurance companies.
  • Have a solid understanding of Employee Benefit insurance products, including Health, PA, DPLK, and TPA.
  • Experience leading an After Sale team and negotiating with insurance on claim issues.

Responsibilities

  • Lead, direct, and coordinate the Employee Benefit Insurance team.
  • Grow the business and ensure revenue goals are achieved.
  • Support the identification and development of new business opportunities for employee benefit insurance.
  • Identify and explore growth opportunities with the current client base.
  • Work with the Placement / Technical team to deliver insurance proposals that meet clients' expectations.
  • Develop and maintain relationships with key leaders in Health Insurance companies to support business expansion.
  • Direct the After Sale Department, including Claim and Data, and ensure clients' claims and inquiries are serviced to a high standard.
  • Put control mechanisms in place to enable high levels of customer satisfaction.
  • Ensure quality and service excellence to clients and 5/5 client satisfaction.
  • Recruit, motivate, coach, evaluate, and retain a quality team.
  • Communicate the team's business strategy and results on an ongoing basis.
  • Continuously improve current systems and processes.
  • Promote a culture of high performance and continuous improvement that values learning and commitment to quality.

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size
501-1,000
Company stage
Series A
Total funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015

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