Full-Time

Technische Betriebsleitung

Augenoptik

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Helmstedt, Germany

In Person

Category
Business & Strategy (1)
Required Skills
Customer Service
Requirements
  • A master craft qualification in optometry is required.
  • The role requires empathy in dealing with people, enjoyment of team leadership, responsibility, organizational strength, and a structured way of working.
  • The candidate must be able to motivate and develop people and inspire them toward common goals.
  • Cooperative and appreciative collaboration is expected.
Responsibilities
  • Act as a role model by actively ensuring the highest possible customer satisfaction, both professionally and personally.
  • Ensure smooth operations and efficient processes throughout the branch.
  • Combine optometric expertise with service orientation and quality awareness when advising customers.
Desired Qualifications
  • Previous initial leadership experience, for example as a branch manager or deputy manager, is desirable.
  • Openness to new technologies and interest in working with Microsoft Office 365 are desirable.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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