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Regal

Turns customer data into outbound campaigns

Director Go-To-Market - GTM

Sales OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$170k - $250k /yr

About the Job

Requirements

  • The role requires 7–15+ years of experience.
  • Candidates need a proven track record of scaling from 0 to 1, focusing on the right problems, and executing rapidly.
  • Candidates need technical understanding of product development and knowledge of generative AI and AI Agent technologies, particularly in customer communication; a customer success background is a plus.
  • Candidates need data-driven analytical skills and experience with Excel, SQL, and data visualization tools.
  • Candidates need organizational skills to manage complex initiatives.

Responsibilities

  • Own projects that drive revenue for the AI Agents product line.
  • Drive AI adoption across key customers.
  • Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value.
  • Collaborate with engineering and product teams to develop and scale AI capabilities.
  • Work with the Forward-Deployed Engineering team to ensure successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers.
  • Identify and prioritize market opportunities to expand AI Agent applications.
  • Manage key generative AI vendor relationships and stay updated on industry advancements.
  • Provide data-driven insights and reports for leadership, clients, and the board.
  • Contribute to Regal's overall strategic direction as a key leadership team member.

Desired Qualifications

  • A customer success background is a plus.

About the Company

Regal

Turns customer data into outbound campaigns

Regal provides outbound customer outreach tools for contact centers. It turns existing customer data into personalized, multi-channel campaigns across phone, SMS, email, chat, and AI-driven agents to drive conversations that convert and increase revenue. The system analyzes untapped data to identify the best contact and the best moment to reach them, enabling agents to engage at the right time with tailored messages. Regal differentiates itself by promising a clear, measurable lift—25% more revenue—through a unified, omnichannel approach that combines human interactions with AI-enabled messaging. Its goal is to help contact centers maximize revenue potential by delivering relevant, timely, and consistent outreach across all channels.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2020

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