Retail Channel Account Manager

About Plaud Inc.

Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.

Why You Should Join Us

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.

• Define the next-gen paradigm for human-AI interaction.

• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.

• Work with passionate teammates who value innovation, collaboration, and customer success.

• Grow your career in a culture that champions continuous learning and fast career development.

• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What you will do

• Own and grow relationships with major US retailers, with primary focus on Walmart and Sam’s Club, plus key national and regional accounts, to drive in-store and e-commerce sales.

• Lead the full sell-in and sell-through cycle, including assortment, merchandising, pricing, promotions, and replenishment.

• Develop and execute Joint Business Plans (JBPs) and lead buyer negotiations, line reviews, and trade events.

• Analyze POS and inventory data (e.g., Walmart Retail Link / Scintilla) to forecast demand, prevent out-of-stocks, and identify growth opportunities.

• Manage account P&L, trade spend, and deductions to hit revenue and margin targets.

• Plan and execute retail marketing campaigns, both in-store and through retail media, and measure ROI.

• Identify and onboard new retail and distribution partners, building scalable, long-term partnerships.

• Partner with supply chain, marketing, and product teams to ensure on-time, in-full delivery and smooth retail operations.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.

• 3–5 years of experience in retail account management or retail channel sales, ideally on the brand/supplier side.

• Experience selling consumer electronics or an adjacent category (e.g., accessories, small appliances, smart home) into US retail.

• Hands-on experience managing national or regional retail accounts, with a strong understanding of sell-in and sell-through dynamics.

• Proven track record of growing retail sales, such as winning new accounts, expanding distribution, or hitting revenue and margin targets.

• Experience planning and executing retail marketing programs and managing trade spend to improve account profitability.

• Strong Excel and data analysis skills for sell-through, forecasting, and forecast-accuracy reporting.

• Strong negotiation and relationship-building skills with retail buyers.

• Clear, concise written and verbal communication across cross-functional teams.

• Comfortable in a fast-paced startup environment with high ownership and the ability to build processes from scratch.

• Ability to travel regularly to retailer HQs, including Bentonville, and trade events.

Preferred Qualifications

• Direct experience selling into Walmart and/or Sam’s Club, including working relationships with merchandising or replenishment teams.

• Hands-on experience with Retail Link (Walmart) or other retailer portals.

• Experience with CPFR or collaborative forecasting processes with a national retailer.

• Familiarity with regional, independent, or specialty electronics retailers beyond the major nationals.

What we offer

• Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.

• Competitive Compensation: $150K-$210K base salary+quarterly bonus+performance bonus+Equity.

• Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.

• Retirement Planning: 401(k) plan for full time employees with company matching.

• Paid Time Off: Unlimited PTO, plus 13 paid holidays.

• New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.

• Hybrid Office: Minimum of 3x in office per week.

• Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.

• Perks: Best office equipment. Annual offsites. Free office drinks and snacks. Commuter Benefits.
  
  Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics..