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Fonemed

24/7 nurse triage and healthcare software

Registered Nurse - Virtual Care

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeRemote in CanadaNo salary listed

About the Job

Requirements

  • Graduation from a recognized School of Nursing.
  • At least 2 years of recent triage and/or clinical experience in areas such as emergency room, mental health/psychiatry, behavioral health, intensive care unit, or acute care.
  • Active licensure with the College of Registered Nurses of Newfoundland and Labrador (CRNNL), or willingness to obtain licensure through CRNNL.
  • Familiarity with Windows-based computer systems.
  • Comfort using technology, including telephone systems, software programs, and computer programs.
  • Availability for shift work including days, evenings, nights, and weekends.
  • A private room with a closed door in which to work.
  • An individual computer system, headset, and high-speed internet connection.

Responsibilities

  • Provide telephone triage and advice to callers to assist them in making timely medical decisions.
  • Provide mental health support to callers, which may include suicide, addictions, and crisis intervention.
  • Exercise clinical judgment in combination with protocols to determine the appropriate disposition and provide patients with timely and accurate care.
  • Promptly complete confidential medical records according to company documentation standards.
  • Provide clear and concise information and direction during patient encounters.

Desired Qualifications

  • Experience providing mental health, addictions, and crisis intervention care to patients is considered a strong asset.

About the Company

Fonemed

24/7 nurse triage and healthcare software

Fonemed provides 24/7 nurse triage and nurse practitioner services delivered through a cloud-based health management platform. The platform includes Schmitt-Thompson Clinical Content Triage Guidelines and lets clients manage registration, online health assessments, nurse triage, NP assessments, and referrals. Its differentiators include 26+ years of industry experience, a scalable cloud solution with built-in clinical content, and credentials such as URAC, SOC2, and HIPAA compliance, serving tens of millions of individuals across the US and Canada. The company aims to expand patient engagement and access to quality care while helping clients diversify revenue streams or lower operating costs through proven technology and services.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Ventura, CA
Founded
1996

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