Food Service Representative

Responsibilities

Job Summary: As a Production Representative, you'll provide our Customers with fresh, made in store product, like salads, sandwiches, and pizzas, and maintain department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

Production / Food Service:

• Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs
• Packages, labels, stock, rotate made in store products
• Completes tasks at assigned workstation
• Assists in multiple food preparation areas
• Assists in technical areas and with catering orders, as needed
• Performs other duties as needed

Food Safety / Sanitation:

• Complies with H-E-B food safety and sanitation standards
• Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation
• Maintains sanitation in food preparation areas
• Properly handles, operates, and maintains equipment
• Performs as a team member to help ensure a safe, clean, productive operation

Customer Service:

• Provides internal customer service
• Assists Customers as needed

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

• Experience in food preparation and equipment (preferred)
• Related experience (preferred)

Knowledge/Skills/Abilities:

• Culinary knowledge
• Understanding of nutritional values and ingredients
• Communication and interpersonal skills
• Reading and writing skills
• Ability to execute high-volume production
• Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays
• Ability to work in a fast-paced environment

Education:

• HS Diploma or GED or equivalent

Licenses/Certifications:

• Culinary certification, or equivalent combination of culinary training / work experience (preferred)

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Work extended hours and / or rotating schedules
• Safely maneuver around moving mechanical parts
• Constantly stand, walk, reach at waist, grasp
• Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
• Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise
• Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2021