Optical Sales Consultant - Career Changer
About the job
- First experience in customer consultation, ideally in retail sales or a similar service-oriented role.
- An empathetic, open manner that creates a trusting atmosphere for customers.
- Interest in fashion and current trends, with the ability to apply this sense in customer consultation.
- Ability to work independently while collaborating in a family-oriented team and taking responsibility.
- Advise customers and accompany them step by step toward selecting the perfect pair of glasses.
- Support the individual selection of suitable lenses, provide fashion-oriented advice on modern frames, and help ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to bring precision to the consultation process.
- Handle organizational tasks and help create a smooth customer consultation process.
- A background in retail sales or a similar service-oriented activity is preferred.
About the company
Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hamburg, Germany
Founded
1972
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Simplify's Take
What believers are saying
- A store opening adds management work: Fielmann advertised Roth branch and technical operations manager roles in October 2026.
- German hiring accelerated: Fielmann's optician and audiologist hires doubled year over year through June 2026.
- German benefits include extra pay: Fielmann lists a 13th-month salary and EUR 1,080 annual staff-and-family product allowance.
What critics are saying
- Germany concentrates sales exposure: Fielmann's August 2026 growth outlook fell to 2%-5%; Germany accounts for 60% of sales.
- US earnings weakened during investment: Fielmann's adjusted EBITDA margin fell from 14.9% to 12.5% through June 2026.
- Finance teams faced restructuring: Fielmann recorded finance-division severance costs through June 2026.
What makes Fielmann unique
- Training has a dedicated home: over 7,000 opticians and acousticians attend Fielmann's Ploen Castle academy annually.
- Insurance glasses gained more choice: Fielmann replaced eight standard frames with 90 free styles in 1981.
- Retail connects with online shopping: Fielmann's Hamburg flagship combines digital technology and exclusive brands across 1,400 square meters.
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