Operations Training Coordinator

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an Operations Training Coordinator to join our team in Coppell location!

We are made up of high performing teams that meet in person to learn and collaborate as needed.  This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

The Operations Training Coordinator plays a crucial role within the Production Operations function, providing essential training and administrative support. This position involves working across multiple job families, combining administrative, organizational, and coordination skills to enhance operational efficiency.

Responsibilities:

• Training Coordination: Lead hands-on, one-on-one, and group skills training sessions, focusing on equipment operations and operational processes. Conduct training needs assessments and develop training plans.

• Certification Management: Oversee certification and re-certification processes, ensuring all associates meet operational standards.

• Performance Evaluation: Monitor, evaluate, and report on associates’ training progress. Maintain accurate records of all training activities.

• Administrative Support: Utilize clerical skills to upload and update relevant documentation, following established procedures.

• Team Collaboration: Understand the role’s contribution to the team and demonstrate an ability to integrate efforts with others within the discipline.

• Comprehensive understanding of procedures within the discipline and foundational knowledge of related areas.

• Problem-Solving Skills: Ability to independently identify and solve common problems using established or creative solutions.

• Strong communication abilities to effectively exchange information and facilitate training.

• Computer Skills: Microsoft Word, Excel, and Outlook experience is preferred.

• Self-Management: Takes initiative to manage own workload effectively with a moderate degree of supervision.

• Quality Contribution: Enhance team performance through the provision of high-quality services and information.

• The role requires an individual who can exercise sound judgment within defined procedures, coordinate scheduled training activities independently, and deliver impactful training sessions that align with operational goals.

• Background in formal training or significant work experience in related fields.

Qualifications:

• Min 3 years of experience

• HS Diploma or Equivalent preferred

Hourly Range: $18.00 - 20.00 USD. Based on Experience. Bonus Eligible.

Shift 4:00 PM - 12:30 AM non-peak & 6:00 PM - 6:00 AM Peak 

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information:

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].