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ACI Worldwide

Real-time electronic payments software and SaaS

Human Resources Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeIrelandNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in business, human resources, or a related field, or equivalent professional experience.
  • At least five years of broad human resources experience, ideally within an international or technology-led environment.
  • Strong knowledge of human resources practices, employee relations, performance management, and relevant employment legislation in Ireland.
  • Ability to coach, influence, facilitate, present, communicate, analyse, and solve complex problems.
  • Experience partnering with leaders across regions and working effectively within a matrixed human resources delivery model.
  • Proficiency across the Microsoft Office suite, including Excel.
  • Applicants must be currently authorized to work in Ireland on a full-time basis; employment visa or work permit sponsorship is not offered now or in the future.

Responsibilities

  • Provide global strategic and operational human resources partnership to business leaders across multiple regions, supporting the full employee lifecycle and driving organisational effectiveness, employee engagement, and business performance.
  • Partner with in-country human resources teams and business stakeholders to deliver consistent, people-focused solutions that support organizational performance and growth.
  • Provide support in talent acquisition and development, leadership development, employee communications, and performance management.
  • Partner with business leaders to provide strategic human resources guidance across talent management, performance, workforce planning, employee relations, and organizational development.
  • Lead and advise on employee relations matters, performance management, and compliance activities, ensuring alignment with local employment legislation and company policies.
  • Drive employee engagement, wellbeing, and culture initiatives, including employee experience, learning, development, and leadership coaching programmes.
  • Support organizational change, transformation initiatives, restructures, and workforce transitions through effective change management and stakeholder engagement.
  • Lead human resources projects and innovation initiatives, including artificial intelligence-enabled human resources solutions, process improvements, and enhancements to the employee and manager experience.
  • Serve as the primary human resources partner for Ireland, supporting employees throughout the full employee lifecycle, managing local benefits and compliance requirements, and overseeing key site-based initiatives.
  • Understand and adhere to corporate policies, including the ACI Code of Business Conduct and Ethics.

Desired Qualifications

  • Professional human resources certification and international human resources experience are advantageous.
  • Experience leading organizational change, transformation, and workforce transition initiatives.
  • Knowledge of human resources technology, artificial intelligence-enabled solutions, and digital human resources transformation.
  • Experience designing and delivering employee engagement, wellbeing, or culture programs.

About the Company

ACI Worldwide

Real-time electronic payments software and SaaS

ACI Worldwide provides real-time electronic payment and banking software and services to banks, financial institutions, merchants, and corporations. Its products are delivered as on-premises software and cloud-based SaaS solutions, covering payment processing, banking, and corporate payments. Customers license software, pay maintenance, and incur transaction-based fees for cloud services, with ongoing support and updates. ACI differentiates itself by offering a broad, mission-critical portfolio that spans traditional banking software and modern cloud-based payment solutions, serving a global client base with both financial institutions and merchants. Its goal is to enable fast, reliable payment processing and banking operations at scale, helping customers move money securely and efficiently across the world.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Coral Gables, FL
Founded
1975

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