Digital Distribution Project Specialist

Overview

Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies- and you can be part of it! We are an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.  Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays) 
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

The Digital Distribution Project Specialist will independently lead partner onboarding and implementation initiatives from kickoff through production go-live, taking ownership of project planning, execution, stakeholder alignment, and implementation readiness. The role is responsible for setting day-to-day priorities, evaluating risks and dependencies, and making informed decisions to keep projects moving forward.

The Project Specialist will work across internal teams and external partners to resolve issues, manage competing priorities, drive accountability, and recommend solutions when decisions or challenges require leadership involvement.

The position is accountable for managing successful implementations aligned with scope, timelines, partner needs, and business objectives, while identifying and driving improvements that strengthen onboarding effectiveness, scalability, and the organization’s digital distribution and partner growth initiatives.

What You’ll Do

• Own and manage multiple Digital Distribution partner onboarding and implementation initiatives from kickoff through production go-live, including scope, timelines, deliverables, dependencies, and overall project readiness.
• Serve as the primary point of contact for assigned partners, leading project meetings, managing stakeholder communications, and driving alignment across internal and external teams.
• Develop and maintain project plans and governance artifacts, ensuring requirements, decisions, risks, issues, milestones, and action items are documented and actively managed.
• Independently assess project priorities, resolve day-to-day project challenges, and make recommendations on scope, timeline, resource, and operational tradeoffs to support successful delivery.
• Lead cross-functional coordination among Digital Distribution, Underwriting, GUARDTech, Operations, and external partners to ensure timely execution of project objectives and deliverables.
• Evaluate project health, identify delivery risks and dependencies, determine corrective actions, and escalate material issues with recommended solutions and recovery plans.
• Manage implementation readiness activities, including requirements validation, testing coordination, defect resolution, stakeholder approvals, operational handoffs, and go-live planning.
• Build and maintain comprehensive partner profiles documenting integration design, technical capabilities, business requirements, operational considerations, and ongoing support needs.
• Prepare executive-ready project reporting and communications that provide clear visibility into progress, risks, decisions required, and recommended actions.
• Analyze onboarding performance and operational effectiveness, leading process improvements, documentation standards, and best practices that improve scalability, consistency, and partner experience.

Qualifications

What We’re Looking For

• Strong organizational and project coordination skills with a high attention to detail.
• Excellent written and verbal communication skills.
• Strong time management and prioritization abilities.
• Effective problem-solving and critical-thinking skills.
• Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
• Proficiency in Microsoft Excel, PowerPoint, Teams, SharePoint, and other project management or collaboration tools.
• Ability to work independently while collaborating across different teams.
• Strong attention to detail and follow-through.
• Bachelor’s degree preferred.
• Commercial insurance experience is a plus.

  This role may be based out of any of our office locations, including: Philadelphia, PA; Conshohocken, PA; Wilkes‑Barre, PA  Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.