Project Manager - Debit Operations Network Releases

Project Manager - Debit Operations Network Releases

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

About the Team:

Our team manages the foundational ecosystem of standards, technologies, and rules enabling secure, efficient global commerce across thousands of issuer, acquirer, and processor partners. Dedicated to maintaining network integrity and driving innovation in payment standards, we orchestrate seamless collaboration across internal product, technology, delivery, and NetDocs teams. We drive the operational implementation of major network releases, ensuring meticulous planning, governance adherence, rigorous certification, proactive communication, and comprehensive support for all quarterly network mandates to deliver reliable payment experiences worldwide.

Responsibilities:

• Drive the end-to-end delivery framework for network releases to ensure mandates are well-managed and partners are supported. Release activities include:
  • Collaborate with technical teams to define network and gateway release schedules, ensuring broad communication and the successful establishment of internal milestones.
  • Collaborate with delivery teams to ensure the timely submission of change requests, ensuring full adherence to governance standards and requirements.
  • Oversee the rigorous revision of Operating Rules and technical documentation to ensure clarity and accuracy.
  • Provide proactive communication and expert guidance to network participants throughout the release lifecycle to facilitate the successful integration of enhancements.
  • Partner with the NetDocs team to facilitate the efficient and timely dissemination of network release documentation and communications to all network participants.
  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
  • Display a passion for coaching and developing a team of associates through their leadership style
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 7 Years Project Management experience

Preferred Qualifications:

• Masters or MBA degree
• At least 8 years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• At least 3 years of People Management experience
• At least 1 year of experience with Adobe Framemaker and Adobe Acrobat Pro 
• At least 1 year of experience with Google applications such as Doc, Sheets, Slides, Drawio, etc.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Houston, TX: $138,100 - $157,700 for Manager, Project ManagementMcLean, VA: $151,900 - $173,400 for Manager, Project ManagementPlano, TX: $138,100 - $157,700 for Manager, Project ManagementRichmond, VA: $138,100 - $157,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).