F&B Associate
Hilton Worldwide
F&B Associate
Hilton Worldwide
Global hotel operator of branded properties
To ensure that at all times the service sequence in the restaurant is followed. • To seat the guests and present them with the menus. • To take F&B orders from the guests in the standard manner and should be able to offer suggestions. • Conduct cash handling. • Responsible for the maintenance of service equipment • To know all the reservations of the day. • To coordinate with the respective kitchens • To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients. • To know all the events of the day. • To meet all the guests before the event and check the details • To identify regular customers and VIP accounts. • To make efforts to minimize food costs and other related costs • To solicit feedback from event coordinator on the quality of food/service after every function. • Participate in any training and / or development programs. • Project a positive and motivated attitude. • Handle guest or other TM’s inquiries in a courteous and efficient manner. • Report all guest complaints or problems to immediate superior |
Global hotel operator of branded properties
Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.
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