Guest Experience Host
Merlin Entertainments
Guest Experience Host
Merlin Entertainments
Manages branded visitor attractions and parks
📍 LEGOLAND Discovery Center Philadelphia
🧱✨ Do you love creating smiles, bringing the energy, and making every day an adventure?
At LEGOLAND Discovery Center Philadelphia, we're searching for fun, enthusiastic, and guest-focused individuals to join our Guest Experience Team! Every day, you'll help families create unforgettable memories through play, imagination, and amazing experiences.
🎉 No two days are the same! One moment you might be operating an attraction, the next celebrating a birthday party, helping a guest find the perfect LEGO set, or supporting a special event.
🗓️ Weekday availability preferred
Operate attractions and interactive experiences
Support retail, food & beverage, birthday parties, and special events
Answer questions, provide assistance, and ensure every guest feels valued
Bring energy, confidence, and fun to every interaction
Follow attraction procedures and safety guidelines
Assist with queue management and guest flow
Maintain clean, organized, and welcoming guest areas
Help create an environment families love to visit
Work closely with fellow Hosts to deliver an exceptional experience from open to close
✅ 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or customer service preferred
✅ Friendly, outgoing, and energetic personality
✅ Strong communication and listening skills
✅ Comfortable working around crowds, loud environments, and attraction operations
✅ Self-motivated and able to work independently or as part of a team
✅ Flexible availability, including days, evenings, weekends, holidays, and special events
✅Candidates should be able to work midweek
✅ Passionate about creating fun and memorable experiences for guests
🌟 Fun, fast-paced environment
🧱 Work with one of the world's most loved brands
👨👩👧👦 Create lasting memories for families every day
🤝 Amazing team culture
🎈 Every shift brings something new
Apply today and join Team LEGO! 🧱✨
About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
Apply now and start your adventure at LEGOLAND Discovery Center Philadelphia! 🌟
Manages branded visitor attractions and parks
Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.
Explore more opportunities at Merlin Entertainments