Head of Warehouse

Salary Range: 125000 to 145000 (Currency: USD) (Pay period: per-year-salary)

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are currently looking for a Head of US Warehouse who will be integral to driving high-level operational performance across the US region. You will lead the Atlanta Distribution Centre and Canadian 3PL operations, providing leadership and accountability for safety, service, inventory, financial performance, and people. In this role, you will partner closely with Global Warehousing, Customer Care, Transport, Planning, IT, Finance, HR, B2B, Sales, and Marketplace teams to deliver operational excellence and support future growth and continuous improvement.

What you will do

Lead operational performance across regional owned and outsourced warehouses, ensuring service, inventory accuracy, productivity, quality, and safety targets are met.
Support peak planning, capacity planning, and operational readiness activities.
Manage landlord relationships, site compliance, capital works, and facilities management for the Atlanta site.
Own site security, operational risk management, and escalation of incidents.
Manage, coach, and develop warehousing leadership teams, driving employee engagement, performance, and succession planning.
Oversee regional operating and capital budgets, supplier and 3PL relationships, and approve operational expenditure within delegated authority.
Ensure compliance with company policies, OSHA requirements, and local legislation; manage inventory governance, audits, and year-end stock takes.
Partner with stakeholders across the business, providing operational updates, reporting, and strategic recommendations.
Lead regional warehouse strategy, including network optimisation, site development, automation adoption, and operational process standardisation.

What you should bring

10+ years of experience leading multi-site warehouse operations within fast-paced distribution environments.
Proven leadership experience in developing high-performing teams and managing organizational change.
Experience implementing Lean, Six Sigma, or continuous improvement methodologies.
Strong commercial and financial awareness, including budget management and cost control.
Experience managing third-party logistics providers (3PLs), carrier relationships, or outsourced operations.
Excellent analytical, problem-solving, and stakeholder management skills.
Working knowledge of Warehouse Management Systems (WMS), ERP systems, and operational reporting tools.
Familiarity with local employment, staffing services, payroll, WHS, and business compliance obligations.
Bachelor’s degree in Supply Chain, Logistics, Business Management, or related discipline is desirable.
Desirable
Experience with NetSuite, WMS implementation, or automation technologies.
Experience working across multiple countries and 3PL providers.
Formal project management qualification (PRINCE2, Agile, PMP, etc.).

What we can offer you

Competitive salaries, ensuring that you are fairly compensated for your hard work.
Comprehensive company-paid health, dental, vision, life, and disability insurance plans.
Company matching contributions to your retirement savings plan.
$150 per year towards fitness activities to support your wellbeing.
Three weeks of vacation per year, plus staff discounts and support for professional development.
Stay secure at work and at home with a complimentary 1Password Family account for you and up to five family members.

Our interview process

• CV review
• Interview with Talent Acquisition
• Hiring Team Interview (onsite)
• Hiring Manager interview (onsite)
• Leadership Interview (remote via MS Teams)

Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.

At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during CV reviews and note-taking. You have the option to opt out while still receiving full and fair consideration for the role.

If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply.

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