HRIS Lead – Workday Business Analyst
No salary listed
Mid
Bachelor's
Las Piñas, Metro Manila, Philippines
In Person
IT OperationsEnterprise Applications
About the job
Requirements
- A bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field is required.
- Two to three years of experience as a Business Analyst, preferably with Workday or similar HRIS/ERP systems.
- Strong analytical and problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities, with a focus on collaboration.
- Proficiency in data analysis and reporting tools.
- Strong working knowledge of Workday.
- Experience with Workday components such as Core HCM, Onboarding, Absence Management, Time Tracking, Benefits, Talent/Performance, and Advanced Compensation.
- Strong working knowledge of Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Ability to manage small projects independently, handle multiple tasks effectively, and prioritize requests.
- Ability to adapt to change and manage confidential information with discretion.
Responsibilities
- Support implementation, optimization, and maintenance of the Workday system, collaborating with stakeholders to gather requirements, analyze processes, and provide solutions that enhance operational efficiency, data integrity, and functional reliability.
- Assist in deploying Workday modules and ensure configurations align with business requirements and industry best practices.
- Provide guidance on maintaining security roles and permissions.
- Perform user acceptance tests based on technical documentation and coordinate results between developers and business teams.
- Collaborate with technical teams to build and maintain integrations with Finance, IT, Payroll, HRIS, and other systems.
- Test and troubleshoot change requests and assist with integration projects to ensure seamless data flow.
- Support transitions to new systems or processes and create user guides, process documentation, and functional reference documents.
- Gather and document functional requirements for system enhancements and process improvements.
- Review functionality against community and industry best practices and configure Workday modules based on business requirements.
- Assist in managing change initiatives, including communication strategies and stakeholder engagement.
- Work with HR, Finance, and IT departments to align Workday capabilities with organizational goals.
- Participate in project meetings and provide insights on system functionality and best practices.
- Analyze and validate Workday data to ensure accuracy and consistency across modules.
- Provide consultative support to Tier 1 Support teams on strategies and solutions for complex concerns and requirements, including Data Governance, EDM, and Recruiting.
- Assist in defining evidence requirements for SOX, SOC 2, ITGC, and other company controls.
- Identify and resolve system issues, support users, and act as a liaison between IT and business teams.
- Provide ticket-, meeting-, and project-based troubleshooting assistance.
- Develop and deliver end-user training sessions and materials to maximize system utilization and efficiency.
- Provide guidance on Workday reports and dashboards to support decision-making and track key performance indicators.
- Provide Tier 2 support for the Data Governance team.
- Recommend process enhancements based on system capabilities and user feedback; analyze existing business processes and recommend improvements.
- Document business process flows and requirements.
- Maintain comprehensive documentation of system configurations, processes, and user guides.
Desired Qualifications
- Experience with Workday or similar HRIS/ERP systems is preferred.
About the company
TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.
Company Size
10,001+
Company Stage
IPO
Headquarters
New Braunfels, Texas
Founded
2008
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $308.9 million, up 5%, beating guidance by $10.9 million.
- AI Services grew 26% in Q2 2026, with new robotaxi, robotics, and social-media deals.
- TaskUs raised 2026 guidance to $1.22 billion-$1.24 billion and $110 million-$120 million free cash flow.
What critics are saying
- Meta still drove 24% of Q1 2026 revenue and 20% in Q2 2026.
- Coinbase breach litigation survived dismissal on July 28, 2026; Gardner sued TaskUs on July 7.
- Automation at TaskUs's largest client already cut revenue 22%; full insourcing threatens TaskUs's core.
What makes TaskUs unique
- TaskUs mixes human CX with AI Services for autonomous vehicles, robotics, and social media.
- TaskUs kept 31 sites across 13 countries, enabling rapid multilingual delivery and labor arbitrage.
- TaskUs won 34 new clients in 2025 and 67 existing-client SOW expansions.
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Benefits
- Flexible Work Hours
- Wellness Program