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G Adventures

Global guided small-group adventure travel provider

Workshop & Fleet Supervisor

Heavy Duty & Diesel Vehicle MaintenancePosted on Nov 9
Full-timeCape Town, South AfricaNo salary listed

About the Job

Requirements

  • A Trade Certificate or Red Seal qualification as a Diesel Mechanic, Automotive Technician, or equivalent technical trade is required.
  • Three to five years of practical experience in vehicle maintenance and workshop operations is required; experience in overlanding, heavy commercial vehicles, or tourism logistics is preferred.
  • At least one to two years of supervisory or team-lead experience in a workshop environment is required.
  • Strong technical knowledge of diesel engines, heavy-vehicle suspension, hydraulic and pneumatic systems, and auto-electrical troubleshooting is required.
  • Proficiency in fleet-management software, maintenance-tracking tools, inventory-management systems, and Microsoft Office or Google Workspace is required.
  • Familiarity with vehicle regulatory compliance, roadworthiness standards, and workshop safety regulations, including Occupational Health and Safety guidelines, is required.
  • A valid Code 10 or equivalent heavy-vehicle driver's license is required; a Professional Driving Permit is preferred.
  • Strong hands-on leadership and team-supervisory abilities are required.
  • Problem-solving ability and a calm demeanor during vehicle emergencies are required.
  • Attention to detail regarding repair quality, safety compliance, and record-keeping is required.
  • Clear verbal and written communication in English is required.
  • Organizational, time-management, and task-prioritization capabilities are required.
  • The role requires collaboration with drivers, operations coordinators, and management.
  • A Certificate or Diploma in Mechanical Engineering, Automotive Technology, or Red Seal Artisan status is specified.
  • Workplace First Aid and Occupational Health and Safety certification is advantageous.

Responsibilities

  • Supervise daily workshop operations and direct staff to complete work safely and efficiently.
  • Assign and approve job cards, review work-order progress, and quality-check completed vehicle and equipment repairs before trip release.
  • Manage preventative maintenance schedules across the regional fleet to minimize downtime and prevent on-road breakdowns.
  • Monitor workshop workflow and priorities, adjusting staff assignments for emergency repairs or tight turnarounds.
  • Coordinate workshop priorities and vehicle allocation with the Operations team based on vehicle schedules and upcoming departures.
  • Coordinate pre-trip and post-trip inspections, verifying that vehicles and overlanding vehicles are clean, fully equipped, branded, and roadworthy.
  • Ensure vehicles meet roadworthiness and safety standards before release, coordinating with the Workshop Coordinator responsible for compliance documentation, permits, and cross-border paperwork.
  • Provide ground support and technical guidance during on-road breakdowns, coordinating emergency repairs and recovery as needed.
  • Inspect and maintain camping equipment, vehicle-mounted gear, and onboard tools to meet safety and customer-experience standards.
  • Participate in the after-hours fleet on-call rotation with the Workshop and Fleet Manager as the first point of contact for breakdowns and technical support.
  • Conduct vehicle handovers with Chief Experience Officers before and after trips, and support their training on vehicle checks and care.
  • Oversee workshop parts and consumables inventory, ensuring critical items are ordered, recorded, and available.
  • Track work orders, parts usage, and inventory movements in digital management systems such as Fleetsoft, Workday, HVI, or relevant digital applications.
  • Ensure tools, diagnostic equipment, and machinery are maintained, calibrated, and safely stored.
  • Conduct stock audits and liaise with suppliers regarding parts deliveries and warranty claims under the Manager's direction.
  • Provide hands-on mentorship, technical coaching, and daily direction to workshop staff.
  • Enforce Occupational Health and Safety guidelines, workshop cleanliness, and proper personal protective equipment use.
  • Conduct daily toolbox talks and monthly safety briefings, and promptly record and report near-misses or workplace incidents.
  • Participate in staff performance evaluations, identify skill gaps, and support technical training programs.
  • Act as second in charge of the workshop and cover for the Fleet Manager during leave, travel, or absence.
  • Build working knowledge of vehicle lifecycle, the critical vehicle list, and new vehicle builds, supporting the Manager with inspections, build progress, and condition reports.
  • Provide repair, parts, and downtime data to support the Manager's budget, cost-per-kilometer planning, and fleet replacement planning.
  • Maintain digital service histories, maintenance logs, and job-card documentation for every fleet vehicle.
  • Track workshop metrics, including repair turnaround times, breakdown frequencies, and parts consumption, and submit weekly reports to the Workshop and Regional Operations Managers.
  • Assist in reviewing supplier invoices and job cards for accuracy before submission to finance.

Desired Qualifications

  • Experience in overlanding, heavy commercial vehicles, or tourism logistics.
  • A Professional Driving Permit.
  • Workplace First Aid and Occupational Health and Safety certification.

About the Company

G Adventures

Global guided small-group adventure travel provider

G Adventures is a global travel company that offers more than 1,000 sustainable, immersive tours across 100+ countries. It runs small-group, guided itineraries that include accommodations and activities, with a focus on authentic experiences and responsible travel. The tours are guaranteed to depart, providing travelers with certainty and peace of mind. Revenue comes from selling travel packages, and the company operates through 28 offices worldwide with thousands of employees. Compared with many mainstream trips, G Adventures emphasizes community-based tourism, environmental responsibility, and direct engagement with local cultures, aiming to minimize impact while maximizing meaningful experiences for travelers and local communities. Its goal is to broaden access to authentic, responsible adventures and to grow the positive impact of community-based tourism globally.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1990

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