General Manager

Exceptional Hospitality Starts with You

About the Opportunity: 

We are seeking a dynamic, visionary General Manager to shape the future of luxury hospitality at Conrad Los Angeles. This is an opportunity to inspire excellence, elevate the guest experience, and create unforgettable moments that define modern luxury.

As the driving force behind the hotel, you will lead with passion, empower exceptional talent, champion innovation, and deliver outstanding financial and operational results. You will bring the Conrad brand to life through bold leadership, personalized service, and a culture that celebrates creativity, connection, and excellence.

The ideal candidate is a proven luxury hospitality leader with an entrepreneurial mindset, strong business acumen, and an unwavering commitment to people and performance.

About the Property: 

The Conrad Los Angeles is a distinctive luxury destination where bold architecture, contemporary design, and the vibrant spirit of downtown Los Angeles converge. Designed by world-renowned architect Frank Gehry, the hotel is a striking expression of modern luxury, offering guests an immersive experience defined by thoughtful details, exceptional service, and sophisticated style.

Located in the heart of the city’s cultural center, the property features elegantly appointed accommodations, innovative culinary experiences, elevated wellness offerings, and inspiring event spaces designed for both intimate gatherings and extraordinary occasions. With its dynamic setting and connection to LA’s thriving arts, entertainment, and culinary scenes, Conrad Los Angeles offers a fresh perspective on luxury hospitality.

For more information, click HERE.

What are we looking for?

Basic Qualifications

• A minimum of 2 years hotel General Manager experience OR 5 years Hotel Manager experience managing a property with $40M or greater in revenue
• Proven experience leading and managing a luxury property with extensive knowledge of Forbes standards and practices
• Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards driving excellent guest and employee satisfaction results
• Proven ability to strategically drive financial performance and profitability
• Experience managing unionized hotel operations
• Ability to build and maintain successful ownership relationships and partnerships

Preferred Qualifications

• Hilton brand expertise
• Local market experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As General Manager, your responsibilities will also include:

• Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments — ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you’ll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you’ll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
• Managing commercial financial performance: You’ll take full ownership of the property’s financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel’s commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
• Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton’s corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
• Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.

Salary: $260K - $325K USD / Eligible for Bonus and LTI