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NPS Prism

SaaS CX benchmarking for NPS analytics

Data Engineer 2

Data EngineeringConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listed

About the Job

Requirements

  • A bachelor's or master's degree in Computer Science, Information Technology, Engineering, or a related field.
  • Three to six years of experience in Data Engineering or related roles.
  • Hands-on experience with big data processing frameworks, data lakes, and cloud-native services.
  • Proficiency in Python, SQL, and PySpark for data processing and manipulation.
  • Proven experience in Databricks and Apache Spark.
  • Expertise working with cloud platforms such as Azure and AWS.
  • Experience leveraging data lakes, data warehouses, and data pipelines, including building a data pipeline from scratch.
  • A strong understanding of distributed systems and big data technologies.
  • A basic understanding of DevOps principles and familiarity with CI/CD pipelines.
  • Hands-on experience with tools such as Git, Jenkins, or Azure DevOps.

Responsibilities

  • Design, build, and optimize ETL/ELT workflows using Databricks, SQL, Python/PySpark, and Alteryx.
  • Develop and maintain robust, scalable, and efficient data pipelines for processing large datasets from source to emerging data.
  • Use cloud platforms such as Azure and AWS to build and manage data lakes, data warehouses, and scalable data architectures.
  • Use cloud services such as Azure Data Factory and AWS Glue for data processing and orchestration.
  • Use Databricks for big data processing, analytics, and real-time data processing.
  • Leverage Apache Spark for distributed computing and complex data transformations.
  • Create and manage SQL-based data solutions, ensuring high availability, scalability, and performance.
  • Develop and enforce data quality checks and validation mechanisms.
  • Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to deliver data solutions.
  • Understand business requirements and translate them into technical solutions.
  • Leverage CI/CD pipelines to streamline development, testing, and deployment of data engineering workflows.
  • Work with DevOps tools such as Git, Jenkins, or Azure DevOps for version control and automation.
  • Maintain clear documentation for data workflows, pipelines, and processes.
  • Optimize data systems for performance, scalability, and cost-efficiency.

Desired Qualifications

  • Knowledge of ETL tools such as Alteryx.
  • Familiarity with data visualization tools such as Power BI, Tableau, or similar.
  • Knowledge of streaming technologies such as Kafka or Event Hubs.

About the Company

NPS Prism

SaaS CX benchmarking for NPS analytics

NPS Prism is a subscription-based SaaS platform that provides external CX benchmarks using Net Promoter Score data. It aggregates NPS data from over 500 companies across 30+ countries and 10 industries, refreshed quarterly, so clients can compare their scores to direct competitors on specific journeys, products, and channels. The platform includes an analytics dashboard, historical data, and quarterly insight discussions to help explain the 'why' behind scores and prioritize improvements. It differentiates itself by applying Bain’s NPS methodology, offering journey- and industry-level benchmarking, and pairing external benchmarks with strategic advisory, with governance and expansion across markets including Asia.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
2019

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