Brow & Beauty Expert
About the job
- A minimum of four years of prior customer service experience in a retail or hospitality environment is required.
- Flexible availability including weekends, late nights, bank holidays, and holiday periods.
- A passion for makeup and retail, with a focus on achieving sales targets.
- A desire to provide a customer experience that drives loyalty and repeat business.
- Consistently achieve individual retail sales goals agreed upon with the counter manager by building customer connections and demonstrating products.
- Provide waxing, tinting, and tweezing services to customers.
- Collaborate with team members to meet counter and business needs and contribute to sales success.
- Support in-store, external, and charity events to promote products, engage customers, and boost sales.
- Complete daily and weekly worksheets to track individual sales performance and assist the counter manager with administration to optimize sales strategies.
- Maintain a clean and hygienic counter and displays in accordance with brand standards.
About the company
Benefit Cosmetics makes and sells makeup and brow products. Its lineup includes famous items like Benetint, The POREfessional primer, Hoola bronzer, and BADgal BANG! mascara, as well as many brow products, sold in more than 60 countries through hundreds of boutiques and stores. The company works by offering cosmetic products and expert services from trained Brow & Beauty specialists to help customers achieve specific looks and feel confident. Unlike many brands, Benefit combines playful branding with a focus on brow mastery and a strong emphasis on employee well-being, social responsibility, and sustainability, while operating under the LVMH luxury group and maintaining a global network of experts and stores. The goal is to help people feel good through beauty by delivering practical, effective products and experiences, while driving positive change for women and girls through philanthropy and inclusive workplace practices.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
San Francisco, California
Founded
1976
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Simplify's Take
What believers are saying
- Benefit’s new-arrivals page features POREfessional Concealer and Pocket Pal on September 24, 2026.
- Pocket Pal launched in three shades, signaling strong merchandising depth for repeat fans.
- Benefit’s DTC and social launches keep hero products visible without relying on retail shelves.
What critics are saying
- Italy’s AGCM opened March 27, 2026 investigations into Benefit’s marketing to minors.
- Regulators alleged micro-influencers pushed adult skincare to children, risking fines and mandated ad changes.
- LVMH faces reputational spillover if cosmeticorexia scrutiny spreads beyond Italy into 2027.
What makes Benefit Cosmetics unique
- Benetint Pocket Pal extends iconic Benetint into dual-ended tint-and-gloss, updated September 27, 2026.
- POREfessional spans foundation, concealer, primer, and spray, creating a brows-to-base ecosystem.
- Benefit pairs hero-product nostalgia with playful, portable formats across shade-rich, giftable lines.
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Benefits
- Paid Vacation
- Training Programs