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Anthropic

Builds Claude AI models with a focus on safety

GTM Strategy & Operations - Frontier

Sales OperationsUpdated on Nov 7
Full-time$190k - $270k /yr

About the Job

Requirements

  • Experience in product operations, product marketing operations, release management, management consulting, or go-to-market strategy and operations.
  • Experience building and running high-stakes, operations-heavy programs with many cross-functional dependencies at a high-velocity product company, and a track record of turning effective heroics into a repeatable, scaled methodology.
  • Ability to quickly weigh, select, and execute the balance between business, safety, and repeatability considerations.
  • Experience writing for and presenting to senior executives, producing executive readouts, and holding discussions with Product, Research, and Finance counterparts.
  • Exceptional analytical skills grounded in data and paired with actionable insights; ability to design metrics and reporting, distinguish signal from noise in week-one readouts, and work with analytics engineering teams to evolve data design to fit purpose.
  • A bias toward extreme ownership: identifying gaps, filling them, and owning outcomes regardless of organizational boundaries.
  • A bachelor's degree, or an equivalent combination of education, training, and/or experience; coursework, training, or professional experience must demonstrate a field relevant to the role.

Responsibilities

  • Serve as the go-to-market direct responsible individual for product and model launches by owning pre-launch account selection, coordinating field readiness across pre-sales and post-sales teams, and running the launch-week operating room.
  • Synthesize customer adoption signals, including usage patterns, migration behavior, and qualitative field feedback, into actionable readouts for executive leadership.
  • Design and run the field response loop for capturing, triaging, and routing account executive, customer success, Applied AI, and customer responses and feedback to teams able to act on them.
  • Design and iterate the go-to-market new product introduction methodology across standard releases and managed-access programs, including operating cadence, roles and handoffs with field teams, and launch-readiness criteria.
  • Own the executive reporting cadence for launches, defining what leadership teams see, how often they see it, and how to make adoption trends legible early and retrospectively in a continual sprint environment.
  • Act as the go-to-market primary interface to Product Strategy & Operations and Research on launch planning, ensuring commercial readiness is sequenced with product and model readiness.
  • Work with Sales Strategy & Operations partners, Applied AI, and Customer Success on field execution to ensure the launch motion is consistent across segments and regions.
  • Partner with Capacity teams on rate limits, provisioning, and capacity planning for account cohorts; assess capacity-efficiency opportunities and execute against them with customer value at the core.
  • Collaborate on protect-play targeting, sequencing, and post-launch competitive response when external launches and company launches overlap.

Desired Qualifications

  • Strong analytical foundation, including SQL and code-level data proficiency, sophisticated modeling in Sheets or Excel, and experience with business intelligence tools such as Looker, BigQuery, or similar.
  • Experience at an AI, developer-tools, or API-first company with consumption-based pricing, ideally alongside business-to-business software-as-a-service experience.
  • Strong familiarity with, or direct experience in, commercial roles such as sales, revenue operations, or product marketing, or product management in addition to operations.
  • Familiarity with safety, trust and safety, or security-review processes in a product context.
  • Demonstrated success operating in ambiguity at a company where both the product and operating model are changing quickly.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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