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The Cocktail

Marketing Automation - Braze

Growth MarketingConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listed

About the Job

Requirements

  • Experience in CRM, marketing automation, or customer engagement.
  • Experience using Braze, including designing and configuring Canvas, segments, triggers, and campaigns.
  • Ability to connect business needs with technology while keeping the target audience in mind.
  • Curiosity about artificial intelligence and interest in applying it to improve engagement strategies and customer experience.
  • Ability to analyze campaign and journey performance and identify improvement opportunities.
  • A high level of English for working on international projects.

Responsibilities

  • Design CRM communication strategies based on clients’ business objectives and users’ relationship with their brands.
  • Build and configure Braze Canvas journeys, automations, and triggers across the user lifecycle and touchpoints.
  • Use segments, events, and attributes to personalize communications according to user behavior and needs.
  • Explore Braze artificial intelligence capabilities to improve personalization and communication decisions.
  • Configure campaigns and communications across channels such as email, push notifications, and SMS.
  • Analyze campaign and journey performance, identify improvement opportunities, and propose ways to optimize strategy.
  • Collaborate directly with clients and cross-functional teams to turn business needs into concrete solutions.
  • Participate in international projects and communicate in English.

Desired Qualifications

  • Interest in exploring how artificial intelligence can improve engagement strategies and customer experience.
  • Initiative and willingness to challenge existing approaches to find better ways of working.
  • Enjoyment of working with clients and multidisciplinary teams to share ideas and build solutions together.

About the Company

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Madrid, Spain
Founded
2003

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