Senior Director - Managed Cloud Services, Cloud & Infrastructure
About the job
- At least 7 years of experience identifying, cultivating, and closing complex net-new cloud service engagements with enterprise clients, including exceeding revenue targets through direct sales and channel partnerships.
- Experience with major cloud providers including Amazon Web Services, Microsoft Azure, and Google Cloud, including co-selling, market expansion, and joint go-to-market strategies.
- Ability to analyze market trends and competitor landscapes and translate technical cloud capabilities into business solutions for C-level executives.
- Deep understanding of the managed service provider business model, 24/7 service delivery frameworks, Information Technology Infrastructure Library alignment, and service-level agreement/operational-level agreement management.
- Experience leading operational excellence initiatives, improving delivery workflows, implementing automation or process re-engineering, and optimizing resource utilization.
- Demonstrated success managing a significant profit-and-loss statement, including financial forecasting, budget allocation, cost control, and margin analysis.
- Expertise structuring complex managed service contracts, including fixed-fee, consumption-based, and hybrid pricing models, legal negotiations, and risk mitigation.
- Exceptional communication and presentation skills for reporting business health, operational metrics, and strategic direction to executive leadership and external C-suite stakeholders.
- A bachelor's degree in Computer Science or a relevant field is required.
- Must be eligible to work in the United States for any employer without restrictions.
- Must be able and willing to work onsite in Plano, Texas.
- Must be able to travel for business up to 25%.
- Define and drive a multi-year strategy for managed cloud services that anticipates market shifts, capitalizes on innovation, and addresses complex client challenges.
- Lead the organizational design and evolution of a multidisciplinary team and foster a culture of ownership, agility, and continuous innovation.
- Cultivate strategic alliances with hyperscalers, independent software vendors, and key partners to develop value propositions and accelerate go-to-market execution.
- Partner with C-level leadership and Global Headquarters to translate corporate vision into actionable service offerings and align regional execution with global strategy.
- Oversee the end-to-end delivery lifecycle across Samsung Cloud Platform, data center, and public cloud environments, ensuring operational resilience, scalability, and security.
- Drive adoption of site reliability engineering, DevOps, and intelligent automation to reduce toil, increase speed to market, and optimize unit economics.
- Use observability and transparent reporting to deliver measurable business value and build strategic partnerships.
- Own the team's risk and compliance posture and ensure adherence to SOC 2, ISO, HIPAA, and regulatory requirements.
- Maintain fiscal accountability, including financial modeling, forecasting, and resource allocation to maximize profitability without compromising service quality.
- Lead competitive pricing model and cost-optimization strategy development, coordinating finance, procurement, and technical teams.
- Collaborate with business units to ensure partner-aligned cloud initiatives deliver tangible return on investment and communicate financial results to internal and external boards.
- Recruit, mentor, and retain leaders across business development, operations, and architecture.
- Design succession paths and career development frameworks.
- Build internal training programs and knowledge-sharing ecosystems focused on current cloud technology.
- Serve as the primary bridge between the United States and Korea Headquarters and facilitate cross-regional collaboration.
- An MBA is preferred.
- Experience designing training or mentorship programs that upskill staff on emerging cloud technologies and sales methodologies.
About the company
Samsung SDS provides cloud computing and digital logistics services. It builds optimized cloud environments using Samsung Cloud Platform tailored for businesses and offers an all-in-one management service that leverages its 38 years of industry experience. Its SaaS solutions boost work efficiency and customer service across various use cases. The company differentiates itself by combining deep industry knowledge with an integrated cloud stack and enterprise-focused managed services, supported by recognition from global analysts. Its goal is to enable digital transformation for clients, continually evolve to meet changing needs, and maintain a leading position in Korea while expanding as a global cloud service provider.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Seoul, South Korea
Founded
1985
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Simplify's Take
What believers are saying
- Cloud revenue reached 2.7 trillion won in 2025, rising 15.4% year over year.
- April 2026 KKR bought 1.22 trillion won of convertibles to fund AI expansion.
- Samsung SDS overtook Microsoft for Korea's No. 2 public-cloud share, reaching 11.3%.
What critics are saying
- First-quarter 2026 logistics revenue fell 7.8% on weaker cargo volumes and freight rates.
- Cloud competition from AWS and Microsoft compresses pricing as Korea's market intensifies.
- Samsung Electronics can internalize strategic AI work, stripping SDS of marquee enterprise contracts.
What makes Samsung SDS unique
- Samsung SDS combines Samsung-group trust, cloud, and logistics into one enterprise stack.
- Its April 2026 Google Cloud and OpenAI deals broaden AI resale and integration capabilities.
- Samsung Cloud Platform's B300 GPU infrastructure differentiates it from software-only Korean peers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Spending Accounts
Paid Time Off
Paid Holidays
Parental Leave
Family Planning Benefits
Wellness Program
Learning & Development
Service Awards
Subsidized Lunch Support
Employee Discounts
Company News
FORE Biotherapeutics has closed an upsized $67.4 million Series D-2 extension financing, bringing total Series D-2 funding to $110 million. The round was co-led by SR One, Medicxi, and SymBiosis, with participation from new investors including TaiAx, LG Technology Ventures, Primer Ventures, and Axil, alongside existing backers. The registration-stage oncology company will use proceeds to advance late-stage development of plixorafenib, its lead BRAF inhibitor for cancer treatment. FORE has reached target enrollment in the BRAF V600E primary CNS tumour basket of its FORTE study, with topline results expected around end of 2026. Plixorafenib received Breakthrough Therapy Designation from the FDA in April 2026. The company plans a regulatory submission in 2027 for BRAF V600E CNS tumours and continues evaluating the therapy in rare BRAF V600 mutated solid tumours and advanced solid tumours with BRAF fusions.
Target enrollment reached in BRAF V600E primary CNS tumor basket of FORTE study; topline results from this registrational basket anticipated around the end of 2026
Samsung SDS has expanded its partnership with Google Cloud, adding Gemini Enterprise to its Samsung Cloud Platform and integrating Google's Wiz security platform with its security operations. The agreement builds on Samsung SDS's fastest-growing business segment — its cloud unit, which saw revenue rise 15.4% to 2.7 trillion won ($1.9 billion) in 2025. The deal broadens Samsung SDS's AI offerings following a December 2025 ChatGPT Enterprise reseller partnership with OpenAI, described as the first of its kind among Korean companies. The Google partnership provides Samsung SDS access to South Korea's regulated government market, where it has piloted workplace collaboration tools in three government organisations since November 2025. The move positions Samsung SDS as an AI integrator for enterprise customers whilst offsetting weakness in its logistics division.
FriendliAI is partnering with Samsung SDS to deliver frontier model AI inference services using Samsung Cloud Platform's NVIDIA B300 GPU infrastructure. The collaboration combines FriendliAI's optimised inference stack with Samsung SCP's scalable GPU resources to serve global startups and enterprises. The partnership will enable customers to run frontier open-weight models, including GLM MiniMax M2.5, NVIDIA Nemotron 3 Super and DeepSeek v3.2, with production-grade reliability. FriendliAI's platform offers speeds up to three times faster than vLLM and 50% to 90% cost savings compared to closed model APIs. Customers will access the service through FriendliAI's Serverless Endpoints with token-based pricing, whilst benefiting from Samsung SCP's high-availability GPU infrastructure. The collaboration aims to maximise GPU utilisation whilst delivering cost-effective scalability for AI workloads.
Global investment firm KKR has agreed to acquire 1.22 trillion won ($820 million) of convertible bonds newly issued by Samsung SDS in a strategic partnership. The investment aims to support the Korean company's growth in AI transformation and other key areas. The deal represents a minority stake acquisition designed to bolster Samsung SDS's position and drive long-term value creation as the firm enters its next phase of expansion.