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Jefferson Health

Academic health system

Revenue Cycle Representative 2

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Bachelor's, Associate's
Elkins Park, PA, USA
RemoteWork from home.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or GED is required.
  • At least 3 years of experience working in hospital revenue cycle is required.
  • Working knowledge of insurance plans and contract language is required.
  • Computer skills, including proficiency in Windows 10 and Microsoft Office, are required.
  • Knowledge of state and federal healthcare billing and coding guidelines is required.
  • Ability to communicate courteously and professionally with patients, insurance carriers, physician offices, and other hospital departments is required.
  • Ability to meet productivity and quality requirements defined by department policy is required.
  • Ability to work independently with minimal supervision is required.
Responsibilities
  • Review, analyze, and initiate appropriate action to resolve complex case claim denials by communicating with payers, hospital departments, and patients.
  • Develop an effective appeal strategy, including conducting authorization research, rebilling, and writing off or transferring balances to the next responsible party.
  • Correspond with third-party payers, hospital departments, and patients to obtain information needed for denial resolution.
  • Use reference materials to troubleshoot payer issues and improve understanding of denial-resolution techniques; consult payer websites or contact payers as needed.
  • Maintain understanding of third-party regulations for appeals and appeal follow-up.
  • Interact with co-workers, visitors, and other staff consistently with Jefferson's values.
  • Perform other duties as assigned by the supervisor.
Desired Qualifications
  • An associate's or bachelor's degree is preferred.
  • Experience working with Epic is preferred.

About the company

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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