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Fanatics

China-based licensed sports merchandise retailer

Director of Strategy and Business Operations

Business Operations +1Confirmed live in the last 24 hours
Full-timeNew York, NY, USA$188.8k - $235kIn-person

About the Job

Requirements

  • 8–12+ years of experience in Strategy, Management Consulting, Corporate Development, Business Operations, or related fields.
  • Experience in sales strategy and sales operations, with a strong understanding of retail channel dynamics.
  • Bachelor’s degree in business, economics, finance, or a related field.
  • Demonstrated experience leading cross-functional teams, driving complex programs, and influencing senior executives.
  • Strategic thinking, problem-solving, and analytical modeling skills.
  • Financial acumen and ability to organize and prioritize business initiatives.
  • Written and verbal communication skills, including executive-ready storytelling.
  • Ability to lead through influence, drive clarity in ambiguity, and deliver measurable outcomes.
  • Organizational skills and ability to balance long-term strategy with real-time operational execution.
  • Interest in sports, fandom, culture, collectibles, and the evolving dynamics of these industries.

Responsibilities

  • Own the definition, prioritization, and ongoing refinement of the enterprise strategic roadmap in partnership with the Senior Director of Strategy, Chief Commercial Officer, and other executive leadership.
  • Identify and evaluate new strategic opportunities, emerging business models, and areas for operational improvement across Fanatics Collectibles.
  • Build business cases, develop long-term financial models, and articulate strategic recommendations to senior leadership.
  • Lead end-to-end execution of multiple complex, cross-functional initiatives, ensuring clear objectives, rigorous planning, alignment, and measurable results.
  • Translate high-level strategic direction into tactical execution plans, key performance indicators, and reporting mechanisms for the commercial business.
  • Drive accountability across stakeholders and proactively identify risks, tradeoffs, and mitigations.
  • Lead, develop, and grow a team of Managers, Senior Analysts, and Analysts; provide coaching, mentorship, and performance guidance.
  • Build a culture of analytical rigor, ownership, collaboration, and continuous learning.
  • Drive alignment and partnership across teams to integrate strategy and execution.
  • Lead high-impact strategic workstreams on behalf of Fanatics Collectibles and the broader Fanatics enterprise.
  • Develop a deep understanding of consumer behavior, competitive dynamics, and emerging opportunities across sports, collectibles, entertainment, and cultural trends.
  • Build and maintain relationships with channel partners, licensors, collectors, influencers, and ecosystem stakeholders to strengthen the organization’s strategic advantage.
  • Own multiple high-priority initiatives from evaluation through execution, delivering tangible progress and value.
  • Establish strategic frameworks, models, and reporting structures that elevate organizational decision-making.
  • Present recommendations and performance updates to the Chief Commercial office, Senior Director of Strategy, and executive leadership.
  • Build trust with senior functional leaders and position Strategy & Business Operations as a partner for long-term strategy and day-to-day execution.
  • Hire, mentor, and elevate team members while strengthening the team’s operating model.

Desired Qualifications

  • Experience in high-growth, dynamic environments.
  • An MBA or advanced degree.
  • Passion for sports, collectibles, culture, and fan experiences.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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