Clinical Success Manager - Dosimetrist

Salary Range: 135000 to 155000 (Currency: USD) (Pay period: per-year-salary)

About Radformation

• Time savings through automation
• Error reduction through automated systems
• Increased quality care through advanced algorithms and workflows

Responsibilities include:

Train clinics on Radformation’s suite of automation tools
Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
Proactively check in with current customers to perform an annual Rad Review to hear feedback for product improvement, share new features, ensure their subscription renewal/reduce churn, and strengthen our relationship with them
Host webinars to answer clinics’ questions and highlight features
Test new versions of software to aid in development and quality assurance
Develop training materials to distribute to clinics

Required Experience:

Minimum 2 years of experience in clinical dosimetry using Eclipse TPS
Strong critical thinking skills
Exceptional presentation skills
Positive attitude and a passion for excellence in patient care

Preferred Experience:

5 years of experience in clinical dosimetry using Eclipse TPS
Teaching experience in dosimetry
Customer service experience

Abilities:

Passionate about helping other clinics and creating an impact on their workflow
Enthusiastic about learning new technologies and sharing them with the healthcare community
Thrives in a busy schedule and a constant learning environment
Excels at multitasking and managing multiple projects simultaneously
Enjoys listening to clinics’ needs and developing relationships with clinical leaders
Master of treatment planning and radiation oncology clinical workflow
Ability to maintain a positive attitude in a fast-paced and ever-changing work environment
Strong organizational skills and ability to work independently
Excellent communication skills, both written and oral
Non-judgmental personality and welcoming of ideas and feedback

Benefits & Perks — What Makes Us RAD

We care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. 

For US teammates (via TriNet):

Health & Wellness

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.
• Health coverage starting on day one
• Short-term and long-term disability and supplementary life insurance

Financial & Professional Growth

• 401(k) with employer match vested immediately
• Annual reimbursement for professional memberships
• Conference attendance and continued learning opportunities

Work-Life Balance & Perks

• Self-managed PTO and 10 paid holidays
• Monthly internet stipend
• Company-issued laptop and one-time home office setup stipend
• Fully remote work environment with virtual events and yearly retreats, because we like to have fun while doing work that matters

For global teammates (via Deel):
At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards, working with our Employer of Record (EOR) partners to ensure fairness and equity. This means your benefits package will be locally compliant, competitive, and designed to support your health, financial security, and work-life balance.

Our Commitment to Diversity 

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. 

Agency & Candidate Safety Notice

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact [email protected].

AI & Hiring Integrity

At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.