Associate Product Designer

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Position Summary

We're looking for a UX Designer to join our Developer Experience team, where you'll help shape how developers discover, integrate, and build on our platform. You'll partner closely with product managers, engineers, content strategists, and researchers to simplify complex technical workflows into experiences that feel clear, efficient, and empowering for developers. This is a great opportunity for someone who's passionate about developer-facing products and wants to have direct impact on how users experience our platform from their very first interaction.

Key Responsibilities

• Design intuitive, scalable user experiences that solve complex customer and business

problems.

• Create end-to-end user flows, interaction models, wireframes, and prototypes for new and existing product experiences.

• Simplify complex workflows and information into experiences that are clear, efficient, and easy to use.

• Establish consistent information architecture, navigation patterns, and interaction models across product experiences.

• Collaborate closely with product managers, engineers, content strategists, researchers, and other stakeholders throughout the design process.

• Conduct discovery activities and incorporate research, analytics, and customer feedback into design decisions.

• Validate and iterate on solutions through testing, feedback, and continuous learning.

• Demonstrate an understanding of design systems, reusable patterns, and accessibility best practices

• Produce design artifacts and documentation that support implementation and cross-functional alignment.

• Help shape experiences that improve adoption, usability, and overall customer satisfaction.

Required Qualifications

• 3+ years of experience in product design, interaction design, UX design, or a related field

• Portfolio demonstrating thoughtful, user-centered design solutions for complex products or workflows

• Experience collaborating effectively with distributed or global teams across multiple time zones

• Experience using research, analytics, and customer feedback to inform design decisions

• Strong information architecture, interaction design, and problem-solving skills

• Experience designing complex workflows, tools, platforms, or enterprise applications

• Ability to navigate ambiguity and translate complex concepts into intuitive user experiences

• Strong written and verbal communication skills, with the ability to clearly explain design

decisions and collaborate effectively with cross-functional partners

• Self-motivated and proactive, with the ability to take ownership of work, manage priorities, and

drive projects forward with appropriate guidance and support

• Proficiency with modern design tools and component-based design workflows

• Experience working in agile or iterative product development environments

Preferred Qualifications

• Experience designing B2B, SaaS, platform, or ecosystem-based products.

• Familiarity with developer-facing, partner-facing, or workflow-oriented products and experiences.

• Experience designing onboarding, self-service, configuration, or administration workflows.

• Experience working within established design systems and contributing reusable patterns.

• Accessibility design experience and familiarity with inclusive design practices.

• Curiosity about complex systems and a passion for simplifying challenging workflows into intuitive user experiences.

What Success Looks Like

In this role, you will:

• Design intuitive experiences that simplify complex workflows and make it easier for customers to accomplish their goals.

• Build strong partnerships with product managers, engineers, content strategists, researchers, and other cross-functional stakeholders.

• Use research, analytics, customer feedback, and sound design principles to inform decisions and continuously improve experiences.

• Contribute to a consistent and scalable user experience through thoughtful application of design systems, reusable patterns, and accessibility best practices.

• Take ownership of your work, communicate proactively, and drive high-quality design outcomes from discovery through delivery.

What We Offer

• Opportunity to work on meaningful financial products used at scale

• Collaborative product trio model with design, product, and engineering

• Exposure to complex platform and ecosystem design challenges

• Career growth within a structured design organization

• Hybrid work environment

How to Apply

Please submit your resume and a portfolio with case studies showing end-to-end design work. Include a brief note on relevant experience in data-dense or regulated product environments.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.