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Veeva Systems

Builds cloud software for life sciences

Site Solutions Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 3 years of experience in enterprise software implementation in life sciences, healthcare, or relevant fields.
  • Be based in North America.
  • Customer-facing consulting experience delivering workshop material, developing meaningful customer relationships, and gathering requirements with business and system stakeholders.
  • Ability to quickly understand requirements, create corresponding solutions, and contribute hands-on.
  • Typical travel is 10%, with travel requirements potentially reaching 20%.

Responsibilities

  • Implement SiteVault eISF and CTMS in alignment with customer goals and sales expectations.
  • Understand customer goals and build strong relationships through regular engagement with customer decision-makers.
  • Support renewal efforts, engage with potential renewals, and guide customers through the renewal process.
  • Create and maintain an automated onboarding experience for customers using the free version of SiteVault, and provide light-touch support through HubSpot.
  • Lead year-end reviews to discuss progress, gather insights, and initiate renewal conversations.
  • Provide feedback to the product team about customer needs and industry trends.

Desired Qualifications

  • SaaS or cloud experience managing site CTMS or eISF systems.
  • Clinical research experience at a site.
  • Experience using HubSpot.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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