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Cushman & Wakefield

Global commercial real estate services provider

Facilities Coordinator

Facilities ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • At least 6 years of relevant experience in maintenance planning, facilities coordination, engineering administration, CMMS administration, or mission-critical facility operations.
  • Strong CMMS administration skills, including maintenance scheduling, work order creation, activity updates, ticket closure, and standard report generation.
  • Good understanding of facility mechanical and electrical infrastructure, preventive and corrective maintenance processes, and mission-critical operational requirements.
  • Strong planning, coordination, documentation, and follow-up skills across internal operations teams, client stakeholders, and third-party vendors.
  • Ability to compile and interpret maintenance records, system data, workload status, inspection findings, and operational trends for reporting and analysis.
  • Good communication and stakeholder management skills, with the ability to produce clear reports, meeting updates, and maintenance records.
  • Strong attention to detail and safety awareness, including adherence to client procedures, electrical safety requirements, document control, and data governance standards.
  • Ability to coordinate with vendor stakeholders and ensure they understand onsite procedures and deliver to a high standard.
  • Relevant diploma, technical, vocational, or degree qualification in Engineering, Building Services, Facilities Management, Business Administration, or a related discipline.
  • Proficiency in CMMS and Microsoft Office reporting tools, with familiarity in BMS/PMS outputs, maintenance dashboards, BI/reporting tools, purchasing and invoice support, and document control processes.

Responsibilities

  • Support delivery of Maintenance Services to client SLA and KPI requirements through accurate planning, coordination, tracking, and reporting of maintenance activities.
  • Create and maintain preventive maintenance schedules, corrective maintenance work orders, system updates, standard reports, and completed work activity tickets in the client’s CMMS.
  • Coordinate with the Plant Supervisor, Plant Operators, senior technicians, and third-party vendors to support facility systems maintenance, repairs, inspections, and related work activities.
  • Generate reports covering services performed, maintenance completed, open actions, overdue work orders, vendor activities, and other maintenance-related updates required by the client or site leadership.
  • Maintain accurate, complete, and timely asset, maintenance, inspection, and work order records in the CMMS.
  • Support maintenance planning by tracking workload, preventive maintenance compliance, corrective work orders, parts requirements, vendor attendance, activity status, and follow-up actions.
  • Assist with parts purchasing, invoice support, and maintenance-related administrative coordination in line with client and company processes.
  • Compile and maintain maintenance analysis records, including equipment monitoring data, recurring alarms, operating trends, benchmarking information, and other facility operations data.
  • Support the development and continual improvement of Maintenance Program documentation, including procedures for work requests, incident reports, notifications, workload tracking, emergency response, life safety compliance, and disaster avoidance planning.
  • Ensure planning, reporting, documentation, and coordination activities comply with client policies, safety requirements, electrical safety program requirements, environmental expectations, and applicable regulations.
  • Communicate with the Plant Supervisor, site team, vendors, and client representatives about maintenance schedules, changes, constraints, risks, SLA status, documentation gaps, and required follow-up actions.
  • Oversee and escort third-party vendor teams delivering soft services, including janitorial, pest control, landscaping, and waste management services.

Desired Qualifications

  • Experience supporting maintenance planning, work order management, vendor coordination, or operational reporting in a Tier III or equivalent data center or mission-critical facility is preferred.
  • Industry-recognized data center training or certification such as CDCP is advantageous.

About the Company

Cushman & Wakefield

Global commercial real estate services provider

Cushman & Wakefield provides commercial real estate services to property owners, tenants, and investors worldwide. It helps clients buy, sell, lease, manage facilities, and value properties through market research, brokerage, property management, and consulting. Revenue comes from commissions on sales and leases, management and consulting fees, and selective strategic investments in related companies. Its global network across major markets and diverse client focus helps clients optimize real estate strategies and portfolio performance.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1917

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