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MSX International

Automotive dealer performance and repair optimization

Automotive Technical Delegate / Flying Doctor

Automotive Mechanical Repair & MaintenancePosted on Nov 9
Full-timeBelgiumNo salary listed

About the Job

Requirements

  • Strong experience in automotive diagnostics, technical support, workshop service, or field service.
  • Proven ability to resolve complex electrical and electronic faults.
  • Hands-on experience using original equipment manufacturer diagnostic tools.
  • Confidence reading wiring diagrams and technical documentation.
  • Experience working with workshops, engineering teams, or technical teams.
  • Ability to support and guide technicians.
  • Knowledge of modern vehicle systems, including powertrain, advanced driver-assistance systems, and body electronics.
  • Knowledge of vehicle networks including Controller Area Network, Local Interconnect Network, and FlexRay.
  • Knowledge of root cause analysis, guided diagnostics, and flashing.
  • French at minimum C level and Dutch at minimum C level; working proficiency in written and spoken English.

Responsibilities

  • Support dealerships and repairers on-site and remotely.
  • Diagnose and resolve complex electrical, electronic, and drivability faults.
  • Use wiTECH and DiagBOX original equipment manufacturer tools for diagnostics, flashing, and parameterization.
  • Identify root causes using wiring diagrams and technical documentation.
  • Support individual cases and wider technical issues across fleets.
  • Create technical reports and case updates.
  • Coach technicians and provide hands-on guidance.
  • Feed recurring issues into continuous improvement.

Desired Qualifications

  • Experience in field-based or multi-site support.
  • Multi-brand exposure with an original equipment manufacturer or importer technical support background.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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