Head of Customer Success

ServiceUp and Stellantis Pro One partner to transform the fleet repair experience. ServiceUp's partnership with Stellantis Pro One means that every fleet on the platform has access to the full Stellantis franchise dealer network, with repairs dispatched, tracked, and billed entirely through ServiceUp. August 27, 2026 08:05 ET | Source: ServiceUp CAMPBELL, Calif., Aug. 27, 2026 (GLOBE NEWSWIRE) - ServiceUp, the AI-powered fleet repair and maintenance platform, today announced a partnership with Stellantis' Pro One, the global business unit dedicated to light commercial vehicles, that gives every fleet on the platform direct access to the full Stellantis franchise dealer network across the United States. Fleet operators can dispatch vehicles to any participating Stellantis dealer, track repairs in real time, and receive consolidated billing, all through ServiceUp. "It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better. When a fleet manager dispatches a Stellantis..." The deal brings more than 2,500 Stellantis franchise dealers, spanning Chrysler, Dodge, Jeep(R),] Ram, Fiat, and Alfa Romeo brands, into ServiceUp's repair network. Fleet operators using ServiceUp can now dispatch vehicles directly to any participating Stellantis dealer, with work orders, repair tracking, and billing all managed through the platform. "This is not a listing agreement," says Brett Carlson, CEO, ServiceUp. "It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better. When a fleet manager dispatches a Stellantis vehicle to a dealer through ServiceUp, every step of that experience, from scheduling and authorization to tracking and billing, is handled natively inside the platform. We built this so that Stellantis vehicles get the repair experience they deserve, and fleet operators never have to leave ServiceUp to manage it." OEM Expertise at Scale, With Zero Billing Friction For fleets running Stellantis vehicles, this partnership eliminates the fragmented repair process that has historically forced fleet managers to juggle multiple vendor relationships, billing systems, and authorization workflows. Through ServiceUp, every Stellantis dealer interaction is routed through a single digital channel. Servicenet, Stellantis's dealer-side billing infrastructure, handles invoicing between Stellantis dealers and Mopar across all franchise locations in the United States. ServiceUp connects directly into this system, so dealers can file and process repair claims through their existing Servicenet workflow while fleet managers receive a single consolidated monthly statement through ServiceUp without having to manage individual dealer invoices. Designed for the Demands of Commercial Fleets Fleet operators running Stellantis vehicles now have a single place to manage the full-service relationship with Stellantis dealers. Through ServiceUp, every Ram truck, Promaster van, and Stellantis commercial vehicle on the platform can be dispatched to a factory-trained dealer technician, with authorization, repair tracking, and billing all handled without leaving the platform. ServiceUp's partnership with Stellantis Pro One directly addresses each of these friction points. Key capabilities now available to fleet operators through the ServiceUp platform include: * Access to the complete Stellantis franchise dealer network across the U.S. * Access for all ServiceUp customers, regardless of vehicle brand or class, to the Stellantis dealer network for light duty vehicles (Ram 5500 and smaller), including bProAuto all-makes-and-models parts that are often priced below aftermarket * Consolidated billing through ServiceUp across all Stellantis dealer transactions * Electronic authorization for maintenance, mechanical repairs, and parts purchases * Real-time repair status tracking and performance reporting through the ServiceUp dashboard * OEM-trained technicians for all Stellantis makes and models, including warranty and recall work * Intelligent dealer matching based on proximity, availability, and repair specialization Fleet operators don't need a Stellantis-branded vehicle to benefit. ServiceUp customers running light duty vehicles, Ram 5500 and smaller, can dispatch to the Stellantis dealer network regardless of brand or vehicle class. Those dealers also carry bProAuto, Stellantis' all-makes-and-models parts line, which frequently beats aftermarket pricing, giving mixed fleets access to OEM-quality parts at a competitive cost. Built for Dealers, Too The partnership is designed to benefit Stellantis dealers as much as the fleets they serve. Through ServiceUp, dealers gain a direct communication and repair management channel with their commercial fleet customers, replacing the fragmented back-and-forth of phone calls, emails, and manual authorizations with a streamlined digital workflow. Repair requests arrive organized and pre-authorized, status updates flow automatically to fleet managers, and dealers file claims through Servicenet as they normally would, with payment processed through Mopar on their standard cycle. For Stellantis dealers already servicing commercial fleets, ServiceUp removes the administrative friction that slows repair throughput and strains customer relationships. The result is faster cycle times, cleaner communication, and a stronger ongoing relationship with the fleet operators who depend on them most. Together, ServiceUp and Stellantis Pro One are setting a new standard for how commercial fleets get their vehicles serviced in the United States. With factory-trained technicians, OEM parts, and the operational infrastructure of ServiceUp handling dispatch, tracking, and billing, fleet operators running Stellantis vehicles now have a repair experience that matches the demands of their business. The vehicles stay on the road. The paperwork takes care of itself. ABOUT SERVICEUP ServiceUp is an AI-powered fleet repair and maintenance platform that connects commercial fleet operators with a national network of vetted repair shops and dealerships. ServiceUp manages the full repair workflow, from intake and authorization through tracking, billing, and performance reporting, across every vehicle in a fleet's operation. The company serves some of the largest fleet operators in the United States, including last-mile delivery, logistics, rental, and government fleets. ServiceUp is headquartered in Campbell, CA. ABOUT STELLANTIS PRO ONE Stellantis Pro One, the global business unit dedicated to light commercial vehicles, brings together the strength of brands such as Citroën, FIAT Professional, Opel, Peugeot, Ram and Vauxhall to meet the needs of professional customers worldwide. With more than 21,000 dedicated sales and service points, Stellantis Pro One offers one of the most comprehensive product and service portfolios on the market. Playing a key role in Stellantis' success, the business unit focuses on zero-emission technologies, connected services and customer-centric solutions. Its Stellantis CustomFit program delivers tailor-made vehicle conversions, both through factory-integrated options and a network of qualified partners, covering a wide range of professional applications. MEDIA CONTACT Kristen Grossi, talkTECH

ServiceUp introduces AI-driven fleet repair platform. July 21, 2026 8:00 AM As of July 21, 2026, ServiceUp has launched its agentic fleet repair platform the self-named ServiceUp, delivering measurable results across its customer base: vehicle downtime cut by an estimated 50 percent, total repair costs lowered by 30 percent, and manual coordination reduced by 62 percent. The ServiceUp platform deploys AI repair agents to automate every step of the repair lifecycle, from intake and shop routing to estimate approval, invoice validation, and real-time monitoring, across collision, mechanical, and preventive maintenance for Class 1 through Class 8 vehicles. Fleet operators have long had tools that generate data. Telematics tracks vehicle health. FNOL captures incidents. Predictive maintenance flags what's coming. None of them execute the repair. That gap, the hours spent manually routing vehicles, chasing estimates, enforcing policies, and tracking progress across dozens or hundreds of units, has historically fallen on operators and their teams. ServiceUp closes it with AI repair agents that handle every handoff automatically, within operator-defined policies, with humans always in control. "Nobody on a fleet team is sitting around wishing they had more software or more AI," related Brett Carlson, Chief Executive Officer of ServiceUp. "They've got vehicles sitting in shops, costs they can't explain, and coordinators spending their day on the phone chasing updates. We built this to take that work off their plate. The agents handle the coordination. The operator stays in control. And the outcome is fewer vehicles down and lower total cost of repair." The ServiceUp platform integrates with a fleet's existing fleet management system, telematics, and predictive maintenance tools, adding the automated execution layer that turns data and alerts into completed repairs. It is powered by four AI-driven capabilities: * Unified Repair Workflow. All repair types, collision, mechanical, maintenance, run through a single agentic engine. Shop acceptance, status updates, and escalations are handled automatically. * Smart Shop Routing. Agents route each repair based on location, shop capability, performance history, capacity, and cost, continuously optimizing the network in real time. * Automated Estimate Audit and Approval. Estimates are checked against pricing caps, warranty rules, and eligibility policies before approval. Routine estimates clear in seconds; anomalies escalate to human review. Invoices are matched line-by-line before payment. * Real-Time Repair Intelligence. Every repair is monitored 24/7, with agents proactively escalating SLA risks, surfacing cost anomalies, and rolling operational data into fleet-wide insights. Operators choose how much autonomy they delegate, from manual to co-pilot to fully autonomous autopilot. Individual agents can be toggled or customized at any time. ServiceUp's AI platform directly attacks two of the largest controllable cost centers in fleet operations: repair cycle time and total cost of repair. Customers report lower repair expenses, reduced administrative overhead, and improved asset utilization, translating unplanned downtime from an operational liability into a manageable, measurable line item. The company serves some of the largest commercial fleets in the country across last-mile delivery, logistics, rental, and service sectors, and is headquartered in Campbell, California.