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US Foods

Supplies food to restaurants, hospitals and hotels

Dispatcher

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeAugusta, GA, USAIn-person

About the Job

Requirements

  • At least one year of transportation or logistics experience is required.
  • A high school diploma, GED, or equivalent is required.
  • Effective verbal and written communication skills are required.
  • Telephone and customer service ability is required.
  • Math, analytical, and organizational skills with attention to detail are required.
  • Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook are required.
  • Problem-solving and critical-thinking abilities for problems of limited scope are required.
  • The ability to support others in the department and division through teamwork is required.
  • The role requires sitting frequently; standing, walking, driving, lifting and carrying up to 100 pounds, pushing or pulling, climbing or balancing, stooping or squatting, kneeling, bending, twisting, grasping, and manipulating objects occasionally; reaching above the shoulder and manual dexterity are required frequently.
  • Work takes place at an office desk and in warehouse environments, including cooler and freezer areas that may reach -5 degrees.
  • The schedule is Monday through Friday, 3:00 a.m. to 12:00 p.m.; hours may change based on business needs.

Responsibilities

  • Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours-of-service violations.
  • Complete attendance trackers and verify that drivers use Omnitracs properly.
  • Ensure customer needs are met promptly and professionally, and escalate late dispatches, breakdowns, and other service failures to managers and the sales force.
  • Reassign routes as needed to resolve service issues, and ensure drivers log in and use the Proof of Delivery scanner.
  • Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
  • Visually inspect each driver's appearance to verify proper uniform and required personal protective equipment.
  • Notify the manager or supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
  • Perform other duties as assigned by the manager.

Desired Qualifications

  • Prior dispatcher experience is preferred.
  • Knowledge of Department of Transportation Hours of Service Regulations and driver logs is preferred.
  • Knowledge of the geographic delivery area is preferred.

About the Company

US Foods

Supplies food to restaurants, hospitals and hotels

US Foods distributes food, kitchen supplies and equipment to independent restaurants, restaurant chains, hospitals, hotels and schools across the United States, and it is one of the country's largest foodservice distributors. It buys from manufacturers and growers, stores products in regional warehouses and delivers them on its own trucks, earning a margin on each case it sells. Meat and seafood make up its largest product category, followed by dry groceries and refrigerated and frozen foods. Restaurant owners can order through its MOXē app, and the company sells its own exclusive brands next to national labels. Its roots go back to an 1853 grocery wholesaler, and it is based in Rosemont, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Rosemont, IL
Founded
1853

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