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Ouihelp

Technology-driven platform for in-home caregiving

Personal Services Agency Opening Manager

Case Management & AdvocacyPosted on Nov 9
Full-timeNiort, France€33.6k - €42k /yr

About the Job

Requirements

  • A minimum bac +2 qualification in a health or medico-social sector.
  • Successful prior professional experience in an equivalent position.
  • An active network of referral partners in the Niort region.
  • Comfort with the commercial aspects of the role, including field prospecting, developing partners, and meeting objectives.
  • Strong knowledge of the private and/or public healthcare sector and its challenges.
  • Strong work capacity and commitment.
  • Organization and prioritization skills.

Responsibilities

  • Assess beneficiaries' needs in their homes and develop personalized support plans.
  • Recruit home-care assistants suited to beneficiaries' situations and needs.
  • Set up service visits and manage schedules.
  • Manage the human-resources matters of home-care workers.
  • Conduct regular quality visits, supervise services, and ensure service quality and satisfaction for beneficiaries and their families.
  • Follow up with prospects and clients.
  • Prospect and persuade referral partners in the area.
  • Build lasting relationships with healthcare and medico-social professionals in the territory to coordinate care.
  • Provide accurate reporting of activities to the area manager.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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