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Concentrix

Global BPO offering customer engagement services

Facilities Technician

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeKingston, JamaicaNo salary listedIn-person

About the Job

Responsibilities

  • Conduct daily facility walkthroughs and inspections to identify maintenance requirements, equipment abnormalities, safety concerns, and building deficiencies.
  • Report maintenance incidents, equipment faults, and facility deficiencies to Facilities leadership.
  • Perform routine general maintenance and minor repairs, including painting, basic plumbing, electrical, and other building-related work within the scope of the position.
  • Check critical facility equipment and systems, including generators, uninterruptible power supply systems, heating, ventilation, and air conditioning equipment, pumps, and associated building infrastructure, and report abnormal conditions.
  • Support preventive maintenance schedules for critical plant and equipment, including landlord-owned equipment where applicable.
  • Assist with coordinating scheduled maintenance as directed by Facilities leadership and ensure service documentation is obtained and maintained.
  • Accompany and provide onsite support to approved vendors and contractors during maintenance, repairs, and other technical work.
  • Monitor onsite vendor activities and report work status, deficiencies, and outstanding items to Facilities leadership.
  • Inspect fire and life-safety equipment, including fire extinguishers and fire detection systems, and report faults or concerns.
  • Maintain inspection logs, equipment readings, maintenance records, service reports, and other facilities documentation.
  • Provide information and records for monthly critical systems and facilities maintenance reporting.
  • Respond to facility-related incidents and assist with initial troubleshooting and corrective actions within the role's scope.
  • Assist with furniture, equipment, and asset movement, installation, and workspace setup.
  • Maintain facilities tools, equipment, supplies, and assigned maintenance areas in an organized and serviceable condition.
  • Support emergency response, business continuity, and after-hours facilities activities when required.
  • Perform other facilities-related technical duties as assigned by Facilities leadership.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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