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Asurion

Device protection and tech support provider

Director of Product Management - Data Platform

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • 10+ years in product management, with a significant focus on data platform, infrastructure, or analytics products.
  • Fluency with Databricks (Delta Lake, Unity Catalog, MLflow), Snowflake, Amazon EMR/Spark, and cloud-native data services on AWS or GCP.
  • Experience building or evolving core platform capabilities, including data catalog, metadata management, column-level lineage, pipeline orchestration (Airflow, dbt, or similar), role-based access control, and data quality frameworks.
  • Understanding of the producer/consumer dynamic and how data enters and is used by a platform.
  • Proven cross-functional leadership and ability to communicate from board-room discussions to engineering standups.
  • Customer-focused approach and strong orientation toward outcomes over output.

Responsibilities

  • Own the Data Platform roadmap, from ingestion and pipeline orchestration to data catalog, lineage tracking, access governance, and the self-service analytics layer.
  • Define how teams onboard data to the platform by establishing contracts, service-level agreements, quality checks, and documentation standards.
  • Drive the self-service experience so analysts and data scientists can discover, access, and use data in tools such as Databricks notebooks or Snowflake without filing tickets.
  • Partner with engineering on architecture decisions, including streaming versus batch, lakehouse structure, and what belongs in the warehouse versus the lake.
  • Align data engineering, analytics, data science, security, and business stakeholders around a shared platform vision.
  • Hire, develop, and lead a high-performing team of data-fluent product managers.

Desired Qualifications

  • Experience standing up a data mesh or domain-oriented data ownership model.
  • Familiarity with machine learning and artificial intelligence workflows and feature stores that consume platform data.
  • Background partnering with security and privacy teams on governance at scale.

About the Company

Asurion

Device protection and tech support provider

Asurion provides protection plans and tech support for consumer electronics and appliances, working with wireless carriers, retailers, and pay-TV providers to reach hundreds of millions of customers. Customers buy protection plans; when a device is lost, stolen, or damaged, they file a claim and receive repair or replacement, often within one business day, via a network of repair partners and logistics. Its differentiators are a large partner ecosystem, broad device coverage, and fast repair or replacement turnarounds, plus services like roadside assistance. The goal is to offer affordable, reliable protection and support for technology worldwide by leveraging its partner network to reach a vast customer base and resolve device issues quickly.

Company size
10,001+
Company stage
Debt Financing
Total funding
$4.3B
Headquarters
Nashville, TN
Founded
1994

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