Quality Supervisor RMA - Receiving Material Area

About Us

We are seeking for a Quality Supervisor RMA (Receiving Material Area) based in Mikulov, Czechia.

Key responsibilities of the role:               

• Coordinate activities within the Incoming Inspection and Material Measurement areas.
• Manage the Mikulov RMA team.
• Define and drive the strategy for material measurement and incoming inspection processes.
• Drive quarantine and material rework activities.
• Support assembly lines and coordinate the implementation of new projects.
• Organize and improve work standards in the Incoming Inspection area.
• Monitor and evaluate the performance of the RMA team.
• Manage attendance for the Mikulov RMA team, including absences, vacations, overtime, and business trips.
• Maintain records and databases of non-conforming materials and communicate with suppliers regarding quality issues.
• Cooperate with the Logistics Department to ensure materials are properly processed and transferred to inventory.
• Create and maintain conditions that promote environmentally responsible employee behavior.
• Ensure compliance with safety and fire protection regulations within the area of responsibility.
• Stop work activities in cases where there is a risk to employee health and safety.
• Manage supplier quality claims in cooperation with the Copeland Procurement and Supplier Quality teams.
• Review supplier PPM performance and assigned KPIs.
• Monitor material measurement requests and drive prioritization.
• Support the PPAP and material sampling processes.
• Ensure compliance with company quality, environmental, health, and safety standards.

Required qualifications and experience:

• Technical secondary education (SOU/SS) or a university degree in a relevant field.
• Minimum 3 years of experience in a Quality Department role.
• Ability to solve routine quality issues in accordance with the Quality Plan.
• Hands-on experience with precision measuring equipment.
• Knowledge of measuring geometric tolerances, hardness, and other material characteristics.
• Ability to read and interpret technical drawings and engineering documentation.
• Professional knowledge of ISO standards and quality management systems.
• Knowledge and experience in the heating, cooling, or refrigeration industry.
• Communicative level of English and fluent Czech (both mandatory).
• Ability to learn new software applications and train other users.
• Ability to work independently in areas requiring expertise in quality systems, processes, and customer requirements.
• Strong critical thinking and problem-solving skills.
• Ability to effectively transfer knowledge and deliver training within the department.
• Strong communication skills with the ability to interact effectively at all organizational levels.
• Excellent understanding of products, manufacturing processes, and quality requirements.
• High attention to detail and ability to identify discrepancies and non-conformities.

Key Competencies

• Technical Expertise
• Analytical Thinking
• Team Coordination
• Communication Skills
• Organizational Skills
• Presentation & Training Skills
• Continuous Learning Mindset
• Problem Solving
• Attention to Detail
• Collaboration & Teamwork

About the location:

Copeland in Mikulov has development, production and testing laboratory under one roof. It allows for a varied job experience, emphasizes a friendly atmosphere in the team, belonging and mutual trust.

A wide product portfolio from compressors to state-of-the-art condensing units is a great advantage of the local plant. It offers a wide range of applications, provides stability in the business area and at the same time a very diverse room for development.

Copeland in Mikulov is a unique opportunity for anyone who appreciates the background of an international company, wants to be part of cutting-edge technological development and at the same time work in a team where mutual support is important. The culture of the Moravian approach to people and life has been intertwined with a view beyond the horizon of the 21st century. It is not so surprising that it is in Mikulov.

For more information about our state-of-the-art Mikulov plant, please visit our website.