Floor Technician

Post Shift Floor Technician / Lead

• Organization: Florida Panthers Hockey Club
• Department: Housekeeping
• Reports To: Post Shift Supervisor
• FLSA Status: Non-Exempt (Hourly)
• Employment Type: Full-Time
• Location: Amerant Bank Arena, Sunrise, FL — On-Site
• Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule

Job Summary

The Floor Technician is responsible for maintaining, cleaning, and restoring hard surface and carpeted flooring throughout Amerant Bank Arena. This role supports a safe, sanitary, and visually appealing environment for guests, staff, and event personnel. The Floor Technician operates specialized cleaning equipment and follows established safety protocols while performing preventative and restorative floor care services.

Essential Duties & Responsibilities

• Floor Maintenance: Perform routine and advanced floor care services including sweeping, mopping, vacuuming, stripping, waxing, buffing, burnishing, sealing, and refinishing hard surface flooring
• Carpet Care: Clean and maintain carpeted areas using professional methods such as shampooing, hot water extraction, bonnet cleaning, and spot treatment
• Equipment Operation & Maintenance: Safely operate, clean, and maintain industrial floor care equipment including auto scrubbers, buffers, burnishers, extractors, and other related machinery
• Safety & Compliance: Adhere to OSHA standards and organizational safety policies; properly handle and store chemicals, utilize appropriate PPE, and place safety signage to ensure a secure environment
• Facility Upkeep: Maintain high cleanliness standards in corridors, lobbies, seating bowl areas, public restrooms, suites, offices, and exterior perimeter entrances including concrete flooring
• Project Scheduling: Follow an established Annual, Quarterly, Monthly, Weekly, and Daily project calendar to ensure consistent preventative maintenance and adherence to the Arena's cyclical floor care program

Qualifications

• Prior custodial or housekeeping experience preferred
• Strong work ethic, resilience, and a team-first attitude
• Ability to understand and comply with company policies and procedures
• Receptive to supervision and responsive to management direction
• Maintains a professional appearance during work hours
• Excellent verbal communication and interpersonal skills
• Punctual, dependable, and reliable attendance required
• Ability to lift up to 25 pounds without accommodation
• Strong organizational and time-management skills with high attention to detail
• Ability to work evenings, weekends, and holidays as required by event schedules

Work Environment

This role is performed within a large arena environment. Noise levels are frequently high, crowd traffic is heavy, temperatures may vary and are often cold, and there may be occasional exposure to pyrotechnics and special effects.

Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Climbing ladders, stairs, scaffolding, and ramps
• Stooping, kneeling, crouching, and reaching in various directions
• Pushing, pulling, lifting, and grasping objects using upper extremities and back muscles
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels

Position Type / Expected Hours of Work

This is a full-time, non-exempt (hourly) position requiring flexible scheduling. Work hours may include nights, weekends, and holidays based on operational and event needs.