Corporate Construction Quality Manager

Overview

NexGen is looking to add a Corporate Construction Quality Manager to their growing team! This position is based out of Franklin, TN.

Responsibilities

Why NexGen?NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executingturnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated withGray Construction and serves as a preferred subcontractor. The NexGen team is made of career,trade-specific professionals and core craftsmen with decades of experience who are dedicated tomeeting our customers’ unique needs. NexGen offers a wide range of self-perform services, whichinclude supervision, administration, craft labor, materials, tools, documentation, consumables, andsafety devices to successfully carry projects from start to finish.

Why Gray?Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction,along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leaderin the industry, we focus on the following markets for domestic and international customers: Food &Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial.Founded in 1960, Gray’s robust offering enables us to create one-of-a-kind solutions at the highest levelsof customization, delivering unmatched precision and partnership to some of the world’s mostsophisticated organizations. Still, these areas don’t define Gray—our people do. Passion, commitment,and a great team spirit all speak to the team members at Gray.

Qualifications

Who we want… (Requirements)

Bachelor's degree from four-year college or university; and seven to ten years related experience and/or training; or equivalent combination of education and experience.

Must possess basic computer skills including the ability to utilize word processing, spreadsheet and e-mail applications.

The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then NexGen is the place for you.

The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Visa Sponsorship: This role is not eligible for visa sponsorship.  

What we expect… (Essential Functions)

• Serve as the corporate leader for the Construction Quality Program with responsibility for enterprise-wide quality strategy, governance, standards, systems, performance measurement, risk management, and continuous improvement initiatives across all construction operations.
• Develop, implement, maintain, and continuously improve the company's Construction Quality Management System (CQMS), including quality policies, procedures, standards, templates, training programs, inspection processes, commissioning requirements, and best practices while ensuring consistency across all business units.
• Establish and maintain the corporate quality framework, including quality processes, reporting structures, audit protocols, resource models, technology platforms, performance metrics, and governance practices that support consistent execution across all construction projects.
• Provide strategic direction, guidance, and support to Business Unit Quality Leaders and quality teams while maintaining functional leadership of the overall quality program. Operational management, staffing decisions, and day-to-day direction of Business Unit quality personnel remain the responsibility of Business Unit leadership.
• Develop organizational quality goals, KPIs, dashboards, scorecards, and reporting systems to measure construction quality performance, identify trends, benchmark results, and support executive decision-making.
• Lead enterprise-wide quality planning and resource development, including staffing models, competency requirements, certifications, onboarding programs, career development pathways, and succession planning for quality personnel.
• Establish quality expectations during project planning and preconstruction activities by providing standards, lessons learned, quality requirements, risk mitigation strategies, and program guidance to business units and project teams.
• Develop and maintain a comprehensive Supplier Quality Program that establishes expectations for subcontractors, vendors, fabricators, and material suppliers, including qualification processes, performance evaluations, quality requirements, corrective actions, and continuous improvement initiatives.
• Lead the organization's Internal Quality Program through audits, assessments, program reviews, maturity evaluations, and compliance monitoring to verify adherence to corporate quality standards and identify opportunities for improvement.
• Establish and drive a Customer Quality Program focused on client satisfaction, quality perception, warranty performance, turnover quality, defect prevention, and the successful delivery of project requirements that meet or exceed customer expectations.
• Lead enterprise-wide corrective action programs, root cause analysis investigations, lessons learned processes, and continuous improvement efforts. Provide subject matter expertise and support to Business Units in identifying systemic issues, determining root causes, implementing corrective actions, and validating effectiveness to prevent recurrence.
• Analyze quality trends, recurring defects, rework events, non-conformance reports, supplier issues, customer concerns, and audit findings to identify organizational risks and drive proactive improvement initiatives.
• Collaborate with Operations Leadership, Business Unit Leaders, Project Teams, Safety, Engineering, Procurement, and other stakeholders to drive consistent quality performance across the organization.
• Champion the SQS (Safety-Quality-Schedule) operating framework and promote a culture of operational excellence, accountability, and quality ownership throughout the company.
• Lead the selection, implementation, and continuous improvement of quality technologies, reporting systems, document control processes, analytics platforms, and digital quality tools that support operational effectiveness.
• Develop and manage corporate quality budgets, strategic initiatives, training programs, and quality improvement investments aligned with organizational objectives.
• Establish and maintain enterprise construction quality standards that meet or exceed company, client, regulatory, code, and industry requirements while promoting standardization and consistency across business units.
• Monitor organizational quality risks and performance indicators, providing recommendations, guidance, escalation, and executive reporting when quality objectives or requirements are not being achieved.
• Serve as the executive sponsor and steward of the company's quality culture, ensuring alignment of quality objectives, expectations, and best practices across all business units and functional groups.
• Perform other duties as assigned.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear.  They may occasionally be required to climb or balance, stoop, kneel, or crouch.  Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision.

Generally, normal office environment where noise level is moderate and temperature/humidity is controlled. Overtime may be required.

Supervisory Responsibilities

This position will have supervisory responsibilities over the Construction Quality Program team.

EEO Disclaimer

Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.