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Greene King

Pub operator and brewer with brands

Hotel Staff

Hotel Guest ServicesUpdated on Nov 12
Part-timeMidgham, Reading, UK£12.71In-person

About the Job

Requirements

  • A willingness to learn and expand skills.
  • An eye for detail when preparing drinks.
  • A passion for providing great service and a warm customer welcome.

Responsibilities

  • Provide customers with a memorable experience on each visit.
  • Meet and greet customers and check them into their hotel room upon arrival.
  • Answer telephone enquiries and handle customer complaints to ensure guests enjoy their stay.
  • Keep the front of house safe, legal, and clean, and address issues quickly and safely.

About the Company

Greene King

Pub operator and brewer with brands

Greene King runs about 2,600 pubs, restaurants and hotels across the UK, combining brewing and pub experiences under one group. It brews beers at its Westgate and Belhaven sites and operates brands including Greene King pubs, Destination Brands (Hungry Horse, Chef & Brewer, Farmhouse Inns, Flaming Grill) and Ventures (Hickory’s, Premium, Hotels), plus tenanted and Hive Franchise pubs. Guests visit for drinks and meals, while the brewing arm supplies many own labels such as Greene King IPA and Belhaven Best. The company aims to pour happiness into lives and be the Nation’s Most Loved Pub Brand by delivering reliable experiences to customers, pub partners, suppliers and communities.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Bury St Edmunds, United Kingdom
Founded
1799

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