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Sheetz

Convenience store and fuel with food

Employee Relations Specialist 2

HR Generalist & Employee RelationsUpdated on Nov 11
Full-timeClaysburg, PA, USAIn-person

About the Job

Requirements

  • A Bachelor's degree in Human Resources or a related field is required; equivalent combinations of education, licenses, certifications, and/or experience may be considered.
  • At least 3 years of experience in Human Resources or a related field is required.

Responsibilities

  • Provide direct support to Employee Relations Leadership and Store Operations Leadership regarding the organization's employee relations needs.
  • Partner with Store Operations Leadership to resolve a wide variety of employee relations issues, focusing on compliance with company employment policies and federal, state, and local employment laws, and ensuring decisions and recommendations support the company culture.
  • Provide direction and guidance to Store Operations Managers and LIT, including coordinating investigations, regarding a broad range and high volume of employee relations issues; make complex decisions based on legal, administrative, and company cultural criteria.
  • Maintain detailed employee relations case records in the case management system, including investigation findings, corrective actions, and relevant documentation.
  • Provide direct support and ongoing follow-up 24/7/365 for unique and emergent situations, including employee mental health concerns such as suicide threats, store robberies, employee assaults, and deaths.
  • Approve disciplinary action up to and including termination in accordance with company policy, and escalate more complex issues to the Employee Relations Manager.
  • Coordinate the Employee Engagement Survey follow-up process with Operations and recommend actions based on employee interviews.
  • Respond to and resolve Employee Hotline calls in conjunction with Store Operations Leadership, typically determining when to close a call.
  • Assist the Legal Department with the company's response to EEOC complaints and employment-related litigation.
  • Collaborate with various teams and departments on projects and initiatives that support company goals and objectives.
  • Serve as a trainer or presenter at company employee orientation and training programs.

Desired Qualifications

  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification is preferred.

About the Company

Sheetz

Convenience store and fuel with food

Sheetz runs a network of convenience stores and gas stations across several states. It sells gas, ready-to-eat meals, snacks, drinks, groceries, and everyday essentials all in one location, aiming to be a convenient one-stop shop for customers on the go. Its products work by combining fuel pumping with a storefront that offers fresh food made to order, pre-packaged items, and quick services so customers can eat, refuel, and shop in a single stop. The company differentiates itself from competitors through its customer-focused, family-owned culture, emphasis on clean facilities and friendly service, and commitment to empowering employees and supporting local communities. Its goal is to deliver a reliable, pleasant, and accessible experience that makes customers feel like part of the family whenever they visit.

Company size
10,001+
Company stage
Grant
Total funding
$680K
Headquarters
Altoona, PA
Founded
1952

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