V

VML

Global marketing automation, personalization, and CRM

Copywriter

Copywriting & Creative WritingPosted on Nov 13
Full-timeSydney NSW, AustraliaNo salary listed

About the Job

Requirements

  • Develop and maintain knowledge of VML creative disciplines and capabilities, including shopper marketing, user interactive design, and new and emerging technologies.
  • Pursue knowledge of new and emerging technologies, platforms, media, creative tools, and business and consumer trends.
  • Develop leadership, communication, consultancy, people, and financial management skills.

Responsibilities

  • Conceptualise and deliver solutions in response to briefs, including integrated communications, social and content, digital experiences, platform builds, and product and service designs.
  • Create engaging, well-constructed copy and collaborate with relevant experts.
  • Work individually, within established teams, or in multidisciplinary project teams; work with multiple clients and contribute to new business efforts as required.
  • Lead by example in demonstrating VML behaviours, contributing to culture, and enhancing employee experience.
  • Foster cross-discipline collaboration nationally and support VML objectives.
  • Invest in key relationships and promote collaboration and idea-sharing to increase innovation and creative opportunity.
  • Identify and raise talent issues, and help the CCO and creative directors set high standards and hold the team accountable for creative output and delivery expectations.
  • Promote accountability and high performance by participating in and encouraging involvement in creatively led programs such as Make and Passion.
  • Align with and deliver the creative vision set by creative leaders.
  • Meet and exceed client creative output and delivery expectations; consult, build relationships with, and influence clients.
  • Listen and ask questions to thoroughly understand the business problem and brief.
  • Leverage human insight, data, and technology to develop output-agnostic solutions that innovate and avoid familiar approaches.
  • Establish a tone of voice or develop solutions that comply with an existing tone of voice.
  • Write compelling copy that engages audiences and can be applied to multidisciplinary solutions, doing so with speed, consistency, accuracy, and creative flair.
  • Help creative leaders and creative directors build VML’s creative reputation and profile; develop solutions that reflect its creative consultancy positioning and support targeted industry awards.
  • Develop case studies for award entries and new business efforts.
  • Present ideas and solutions clearly, using storytelling to influence internal and client buy-in.
  • Respond to internal and client feedback, rework ideas, and redraft copy while retaining creative integrity and minimising rework.
  • Brief ideas and assets to relevant disciplines, delivery teams, and suppliers; oversee quality control and final delivery within agreed timelines and budgets.
  • Comply with VML and client operational and approval processes.
  • Work to resource plans, allocated hours, and deadlines to protect profitability.
  • Escalate projects that are off track to the ECD, Resource Director, and Client Group Lead when unable to resolve issues with rework, hours, or timelines.
  • Pursue effective, efficient, and profitable delivery options.
  • Suggest system or process improvements that could improve work quality or delivery.
  • Ensure files and assets are stored and searchable, versioning controls are in place, and security policies are followed.
  • Control and minimise direct business costs to protect profit.
  • Understand billable internal and external costs and record them against the correct job numbers for client billing.
  • Complete timesheets regularly and accurately to support client billing, resource planning, and remuneration negotiations.
  • Work with teams in the office an average of four days a week.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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