Account Supervisor - Earned Media, Consumer Brands

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Account Supervisor, Earned Media (Consumer Brands)

Do you see the story behind a company announcement? Are you energized by finding the angle that will capture attention, earn coverage and help consumer brands become part of the conversations that matter? 

As an Account Supervisor, Earned Media at Zeno, you will help lead earned media programs for major consumer brands and organizations. Working closely with clients and integrated account teams, you will identify story opportunities, shape narratives, build media relationships and secure coverage that supports business and reputation goals. 

This role is ideal for a communications professional who genuinely enjoys media relations and understands what makes a story worth covering. You'll have the opportunity to counsel clients, lead media workstreams, mentor junior team members and help teams think more strategically about how brands earn attention in an evolving media landscape. 

About the Role: 

• Earned Media Strategy & Storytelling: Develop earned media strategies that connect client priorities with relevant news, consumer trends and cultural conversations. Translate business priorities, research and timely developments into compelling story opportunities. 

• Media Relations & Coverage Generation: Lead proactive and reactive outreach across consumer, national, broadcast, digital, local and emerging media, developing pitches and securing meaningful coverage. 

• Media Relationships & Intelligence: Build relationships with reporters, editors, producers and emerging media voices while monitoring the news cycle to identify timely opportunities and evolving areas of interest. 

• Client Management & Strategic Guidance: Serve as a trusted day-to-day client contact, providing recommendations, navigating media opportunities and bringing sound judgment to evolving communications needs. 

• Innovation & Emerging Tools: Explore AI, data and emerging technologies that can strengthen research, media intelligence and story development while applying thoughtful judgment to how these tools are used. 

• Team Leadership & Collaboration: Mentor junior team members and partner across account, strategy, creative and specialty teams to bring earned media thinking into integrated communications programs. 

• Business Growth & Agency Development: Contribute earned media expertise to new business, organic growth opportunities and agency initiatives that help strengthen Zeno's capabilities. 

About You: 

• 5+ years of experience in earned media, media relations, public relations or consumer communications within an agency or in-house communications team. 

• Proven success securing earned coverage across consumer, national, broadcast, digital and local media, as well as emerging platforms and voices. 

• Experience building and maintaining relationships with journalists, editors, producers and other media contacts. 

• Strong news judgment with the ability to identify compelling stories and understand what will resonate with media audiences. 

• Experience developing media strategies, pitches, story angles and executive positioning. 

• Strong writing, editing and storytelling skills. 

• Experience managing day-to-day client relationships and presenting strategic recommendations. 

• Strong organizational skills with experience managing multiple priorities and workstreams. 

• Experience mentoring or supporting junior team members. 

• Collaborative mindset with the ability to partner effectively across integrated teams. 

• Curiosity about culture, news and the evolving media landscape. 

• Interest in how AI, search and emerging technologies are changing how audiences discover and engage with information. 

Preferred Qualifications: 

• Experience developing executive visibility or thought leadership programs. 

• Experience supporting integrated communications campaigns across earned, social, creator or digital channels. 

• Experience across client categories. 

Pay Range: $75,000 - $95,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

#LI-DR1 #LI-Hybrid

Level 05

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.