Quality Assurance Specialist

Quality Assurance Specialist

Empatica · Milan, Italy (Hybrid) · — · Posted 2026-10-19

Workplace: hybrid

Department: Product

Description

As a Quality Assurance Specialist at Empatica, you will be a key member of the Quality and Regulatory Department, supporting the maintenance of the Quality Management System as well as:

• Champion Quality culture and compliance within the different development teams, supporting them in the compliance effort
• Continually seeks to drive improvements in product and process quality.
• Provides the quality/independent review at defined design reviews, design plans, risk management, design verification/validation protocols and reports, for new development projects as well as design/process changes to existing products.
• Support team in performing required Risk Management activities 
• Support Engineering manager with the activities related to change management and new product development. Support developers in creating design control documentation, making sure product requirements and regulatory requirements are aligned.
• Support Design transfer activities to ensure quality compliance of the manufacturing process.
• Interfaces with Regulatory Affairs, Clinical Science, Marketing, and product manager to translate their needs in actionable and regulatory compliant requirements. 
• Implement, maintain and update procedures that ensure that the design control process constantly meets Empatica’s and regulatory requirements.
• Support Regulatory affairs in drafting EU Technical Documentation and US 510(k)s and De Novo submissions
• Ensure production activities are compliant with internal procedures and internationally applicable standards.
• Keeps up to date on all ISO/EN/FDA/MDR and other Product Development related regulatory requirements and relay this information to the Product Development group.

Requirements

The ideal candidate for this role:

• Has a genuine interest, passion and motivation for Empatica's mission.
• Has a strong academic background, BS or MS in Biomedical Engineering
• Has at least 3 years of experience as a Quality Assurance Specialist, Design Quality Engineer, Quality Engineer or similar roles in a company that designs/manufactures medical devices.
• Has knowledge and experience working with ISO standards (13485, 14971, ...).
• Has knowledge and experience working with IEC standards (60601, 62304, ...).
• Has knowledge of MDR 2017/745.
• Has excellent analytical and problem-solving skills.
• Is an autonomous person, with good organization and management skills.
• Is a native English speaker or have worked in English for the past at least 3 years.

Some important details:

• Empatica operates in an international environment with presence in Europe, the US, and Korea. All work is conducted in English.
• We are operating a hybrid model where our employees choose whether to work from home or come to the office, however, please note that this position is not fully remote and in-person presence at the office is necessary.

Life at Empatica

You will join a fast-growing, international, and diverse team of 120+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people who built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica.

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while over 50% of our team is women (double the tech average!). We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

Benefits

🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech

💰 Salary range: €37,000–45,000 gross per year, commensurate with the candidate’s experience and background

📈 Employee stock options - we want everyone who joins us to own part of the company and our success

📍 We have offices in Milan City Center and Downtown Boston

🏥 Health Insurance

🏋️‍♀️ Wellhub membership with access to gyms, online classes, personal training sessions, and nutrition plans

🤍 Membership for mental health and wellness platforms

🥗 Free healthy lunch every day

🤓 Free Kindle and books

🕰️ Flexible working hours

🧑‍🎓 Personal learning and development budget

👀 Much more…

Important notice for candidates:

Job scams are increasing. Please stay alert when applying for any open roles.

Always double-check the emails you receive. Make sure all communications come from official Empatica email addresses ending in @empatica.com__. No other domain is authorized.

Apply

Apply at Empatica

---

Powered by Workable