Events Intern

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.

About the job

Based at the Mandarin Oriental, Milan within the Events Department in Milan, the Events Intern is responsible for supporting the Events and Sales team in coordinating and executing events, ensuring accurate communication, efficient organization, and a high level of service in line with Mandarin Oriental standards. The Events Intern reports to the Events Manager.

As Events Intern, you will be responsible for the following duties:

• To assist in the coordination of events, ensuring all operational details are communicated accurately to relevant departments
• To support preparation and distribution of Banquet Event Orders (BEOs) and Group Resumes
• To assist in updating event information, ensuring accuracy in systems and documentation
• To support the organization of event logistics including timing, setup, and guest requirements
• To assist in managing event data within systems (e.g. Delphi), ensuring correct input of bookings and details
• To support preparation of reports, correspondence, and event documentation
• To assist in maintaining trace systems and event tracking tools
• To support internal communication of group updates and changes
• To assist during events where required, ensuring smooth operations and service delivery
• To support preparation for meetings, including briefings and event reviews
• To attend daily briefings and departmental meetings
• To carry out any additional duties as required to support Events operations

As Events Intern, we expect from you: 

• To communicate effectively in both English and Italian, written and verbal
• To demonstrate a strong interest in events, sales, and hospitality operations
• To exhibit a proactive, organised, and detail-oriented approach
• To show strong communication and interpersonal skills
• To demonstrate the ability to manage multiple tasks in a fast-paced environment
• To possess good computer skills, including Microsoft Office
• To maintain professionalism and a service-oriented attitude
• To be willing to learn systems, processes, and event coordination practices
• To comply with MOHG Pillars, LQEs, and Guiding Principles

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Competitive Salary, wages, and a comprehensive benefits package
• Meals available at our Employee Restaurant

 Position Details:

• Employment Type: Full-time
• Salary Range: € 500 - € 600 gross per month

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