Project Manager Services Manager

Job Description:

Experienced Project Management Professional for Data Center with Tier 04 I&C Exp. 

Required a highly accomplished Project Manager, an Electrical Engineer with over 15 years of expertise in data center infrastructure and engineering, specialized in the execution and optimization of Tier 4 mission-critical facilities. Experienced in I&C of PAC, CAC, and DG, Chiller, Electrical Panels, Liquid Cooling with a strong focus on implementing strategic project management frameworks to ensure seamless execution, regulatory compliance, and optimal resource utilization. With a comprehensive grasp of the full project lifecycle, from strategic planning and execution to commissioning with L1, L2, L3, L4, L5, ISAT Testing Experience is must. Should be conversant with execution in cost efficiency, risk mitigation, and uncompromising quality control and safety measures.

Responsibilities: -

•Spearheading the end-to-end execution of Tier 4 data center infrastructure projects, ensuring seamless design, construction, commissioning, and operations.
•Managing critical facility components, including Advanced Modular Cooling (AMC), Precision Air Conditioning (PAC), Cold Aisle Containment, Comfort Air Conditioning (CAC), and Air-Cooled Water and Cold Chillers
•Implementing best-in-class mission-critical facility management protocols to ensure 24/7 uptime, reliability, and energy efficiency.
•Driving project risk management strategies, ensuring adherence to industry standards (TIA-942, Uptime Institute, ASHRAE guidelines, and ISO 9001/27001 compliance).
•Leading cross-functional teams, vendor negotiations, and stakeholder coordination, ensuring seamless execution within scope, schedule, and budget constraints.
•Enforcing rigorous health, safety, and environmental (HSE) standards, optimizing operational efficiency, sustainability, and regulatory compliance.

Technical: -

• In-Depth knowledge of Electrical Engineering
• Provide On-the-Job training and on-site direction to associates for assigned projects
• Conduct field customer training for assigned projects as required
• Communicate with Technical Support on equipment issues
• integrating cutting-edge HVAC, electrical, and structural engineering solutions

Safety (MUST): -

• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Report all work related accidents or injuries within 24 hours to the appropriate personnel
• Must be a role model to fellow associates with regards to safety by setting a positive example
• Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected

Administration: -

• Coordinate assigned project completion, customer training, and close-out
• Provide all commissioning reports in a final package to the customer
• Coordinate any additional training bought with the sales order
• Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
• Coordinate subcontracted services and equipment rentals for assigned projects, 
• Provide accurate and timely reporting in accordance with published guidelines
• Timecards, expense reports, ticket closure, forms etc.

Customer Satisfaction: -

• Provide proper and adequate communication to internal and external customers
• Provide estimated time of arrival to the customer or contractor where applicable
• Coordinate and attend customer or contractor meetings as required
• Maintain customer satisfaction rates according to company guidelines 

Performance: -

• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
• Complete all work in an efficient and timely manner
• Capable of making strong decisions, technical and commercial, under pressure
• Properly evaluate site and equipment for appropriate billing status
• Adhere to company dress code and safety regulations
• Understand and comply with company startup/escalation process and procedures
• In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard.  Must act and perform as a role model to all field associates
• Maintain proper and adequate level of internal communications 
• Ability to communicate with all levels within the organization: Managers, co-workers, Service Delivery Team, Sales, Plants, Application Engineering, Technical Support, electronic communications, et al.
• Conduct themselves in a high degree of professionalism, and of service delivery
• Ability to handle stressful situations and provide a calming effect to customer
• High level of diplomacy when interacting with internal and external customers

Qualifications: -

• B.E./B. Tech Graduate of applicable University of Technology and fifteen years same and or similar work experience. 
• Data Center Construction management experience, critical infrastructure expertise with Power and Colling equipment. 
• Knowledge of construction, electrical and mechanical contracting.
• Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes.
• Provide on-site customer consultation, must be able to present themselves as an expert in the field
• Expert analytical, problem-solving, and communication skills (verbal and written) required.
• Able to manage customer expectations during stressful situations
• A high degree of communication, organizational and management skills are required
• Valid driver’s license is required
• Must be able to read and interpret electrical line diagrams, drawings and blueprints
• Ability to summarize and report all work related tasks performed
• Ability to give technical assistance via the telephone to customers on a regular basis
• Independently evaluate, recognize, and recommend acceptable customer solutions based upon site evaluation.
• Recommend and direct activities at a customer site by leading technical activities of other technicians at a customer site
• Strong computer skills including editing, formatting and using templates in Microsoft Office, CAD,  use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. 
• Foster a Customer-First Mindset
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Time Travel Required: -

• 30% travels in the Region as and when required
• Project Based Location duty place is to be acceptable