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Sadie launches Stayntouch integration to automate guest calls and reservation management with voice AI. August 5, 2026 Gabriel Menis Montreal, Canada, [August 5, 2026] - Sadie, the voice AI agent for the hospitality industry, today announced a new integration with Stayntouch, a cloud-native property management system built for modern hotels. Through the integration, Stayntouch-powered hotels can deploy Sadie as an intelligent voice agent that answers calls instantly, shares real-time rates and availability, and creates and manages reservations directly within Stayntouch. Designed as an always-on extension of the front desk, Sadie ensures guest calls are answered instantly, day or night. From sharing property information and real-time availability to booking and modifying reservations, handling service requests, and supporting guests in multiple languages, Sadie delivers immediate, professional support for both guests and hotel teams. "Phone calls remain one of the most important and highest-converting channels for hotels, yet they're also one of the hardest to staff consistently, especially after hours and during peak periods," said Gabriel Menis, Vice President of Partnerships at Sadie. "By integrating with Stayntouch, we're making it easy for hotels to deliver instant, personalized service over the phone while giving front-desk teams relief from repetitive call volume. The result is a better guest experience, more captured revenue, and more time for staff to focus on hospitality." By connecting directly to Stayntouch, Sadie helps hotels deliver a seamless voice experience backed by real-time property data. Each interaction reflects the hotel's brand while helping teams reduce missed calls, shorten response times, and convert more phone inquiries into direct bookings. Together, Sadie and Stayntouch empower hotels to elevate guest service, increase operational efficiency, and capture more revenue from one of hospitality's most valuable channels: the phone. About Stayntouch Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,400 best-in-class integrations. Its cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. | Visit Stayntouch website: www.stayntouch.com. About Sadie Sadie is the AI-powered voice host built for the hospitality industry. Acting as an always-on extension of the front desk or restaurant floor, Sadie answers guest calls, takes reservations and orders, shares property information, and handles inquiries around the clock. Sadie helps hospitality operators capture more bookings, reduce staff strain, and deliver a consistent guest experience at every touchpoint. For more information, please visit: heysadie.ai | Book a live demo today and discover how leading hospitality operators are using Sadie AI to transform guest communications.

Laasie and Stayntouch announce strategic integration to power next-generation hotel loyalty experiences. Hotels can now combine Stayntouch's cloud-native PMS and booking technology with Laasie's flexible loyalty platform to drive more direct bookings, stronger guest engagement, and increased revenue. Laasie News Official Announcements July 1, 2026 Laasie, the loyalty platform built for every traveler, today announced a strategic integration with Stayntouch, a global leader in cloud-based hotel property management systems (PMS), allowing hotels to seamlessly connect guest profiles, reservations, and loyalty experiences across the guest journey. The integration gives Stayntouch customers access to Laasie's flexible loyalty platform, allowing hotels to offer points, instant rewards, cashback, or a combination of all three through a single guest-facing experience. As hotels increasingly look for alternatives to traditional points-only loyalty programs, the combined solution provides operators with the flexibility to design programs that align with their brand, guests, and revenue goals. Its vision has always been simple: loyalty should drive revenue, not just memberships. By integrating with Stayntouch, LaaSie is making it easier for hotels to launch modern loyalty programs that increase direct bookings, improve guest retention, and give travelers the power to choose the rewards that matter most to them. Seamless integration across the guest journey. The integration currently supports a comprehensive set of capabilities designed to eliminate manual work and create a frictionless experience for both hotel operators and guests: * Real-time reservation synchronization, including new, modified, and canceled reservations * Two-way guest profile synchronization between Stayntouch and Laasie * Loyalty member ID and tier status synchronization * Automated enrollment and loyalty recognition across the guest journey * Unified guest data to power personalized loyalty experiences LaaSie is focused on helping hotels unlock more value from every guest interaction through a truly open, cloud-native PMS. Its integration with Laasie extends that vision by enabling hotels to connect rich guest data with flexible loyalty experiences, making it easier to drive direct bookings, strengthen guest relationships, and deliver more personalized stays at scale. Beyond traditional points: A new standard for hotel loyalty. Together, Stayntouch and Laasie enable hotels to create highly engaging loyalty programs that go beyond traditional points accumulation. Hotels can reward guests with instant benefits such as dining credits, room upgrades, late checkout, local experiences, gift cards, and cashback, while still supporting traditional points-based earning and redemption models. Future phases of the partnership are expected to include deeper booking engine integrations, real-time loyalty benefit delivery to guest folios, personalized reward merchandising during the booking journey, and expanded support for automated guest recognition and redemption experiences. Built for independent hotels, management companies, and lifestyle brands. The integration is particularly valuable for independent hotels, management companies, resorts, and lifestyle brands seeking enterprise-grade loyalty capabilities without the complexity and cost of legacy loyalty systems. By combining Stayntouch's cloud-native PMS with Laasie's flexible loyalty infrastructure, properties of any size can now offer sophisticated, choice-based loyalty experiences that were previously only accessible to major hotel chains. Today's travelers are not all motivated by the same reward. Business travelers may prefer points. Leisure travelers often want instant gratification. Hotels need the flexibility to serve both. This integration makes that possible. A growing ecosystem of hotel partners. Laasie currently powers loyalty and guest engagement programs for more than 3,000 properties worldwide, helping hotels increase direct bookings, reduce OTA dependence, and strengthen guest relationships. Stayntouch delivers a full-featured PMS with a comprehensive library of over 1,400 integrations, trusted by industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, as well as innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels. About Laasie. Laasie is the first loyalty platform built for every traveler. Through its flexible loyalty ecosystem, hotels can offer points, instant rewards, cashback, or guest-selected incentives that drive direct bookings and guest retention. Laasie's platform includes Retain, Convert, Acquire, and Flex, enabling hospitality brands to create loyalty experiences that increase revenue while giving guests the power of choice. Learn more at www.laasie.ai. About Stayntouch. Stayntouch delivers a full-featured Best-in-Class hotel property management system (PMS) with a comprehensive library of over 1,400 integrations. Their cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. In addition, Stayntouch is launching a new AI-powered Guest Messaging tool, providing hotels with a smarter, automated way to communicate with guests, handle routine requests, and elevate service throughout the entire stay. For more information, visit www.stayntouch.com. For media inquiries, partnership questions, or to learn more about the Laasie and Stayntouch integration, contact the Laasie team through its website or reach out directly to schedule a personalized program overview. Laasie News Official Announcements Official news, press releases, and announcements from Laasie. Stay up to date with the latest partnerships, product updates, and company milestones. Ready to turn insights into revenue? See exactly how Laasie drives direct bookings, guest spend, and loyalty - in a 15-minute demo.

IDeaS expands integration with Stayntouch PMS to power smarter, value-driven availability decisions. Summary. You can now access IDeaS' Last Room Value within Stayntouch's cloud PMS to dynamically set a value-based rate hurdle for your final rooms, optimizing total booking value as availability tightens. The integration automates pricing and length-of-stay decisions without manual intervention, letting smaller teams make real-time revenue-maximizing choices amid fluctuating demand. This enhancement to cloud PMS and revenue management platforms introduces a dynamic, value-based hurdle, powered by IDeaS Last Room Value MINNEAPOLIS - May 5, 2026 - IDeaS, a SAS company and the world's leading provider of AI-powered hospitality revenue management software, today introduced Last Room Value (LRV)-powered availability and length-of-stay decisions within Stayntouch's Best-in-Class cloud property management system (PMS). This enhancement brings advanced revenue decision-making within reach for lean teams across independent hotels and growing portfolios. In a time of shifting demand and economic uncertainty, LRV helps hotels confidently decide which bookings to accept as availability tightens, so remaining rooms are reserved for stays that deliver meaningful total value, without adding complexity or manual work for commercial teams. In today's environment, many hotel teams are being asked to do more with less. For leaner teams in particular, managing pricing and inventory decisions alongside daily operations can be a constant challenge. LRV helps bridge that gap by streamlining the execution of pricing and inventory strategies, so teams can focus on running their business and delivering great guest experiences. Powered by IDeaS' industry-leading revenue management system (RMS), LRV dynamically calculates a value-based rate hurdle for a hotel's final available rooms within each category. As availability tightens, the system evaluates each incoming booking against that value to help hotels confidently accept the right business and avoid leaving revenue on the table. Importantly, this happens behind the scenes, without requiring constant oversight or manual rule-setting. Now available directly within Stayntouch's PMS through availability and length-of-stay controls, LRV gives smaller and midsized hotel operators access to the kind of intelligent decision-making typically reserved for large enterprise brands. By tracking sold rooms in Stayntouch and applying delta changes from IDeaS, the PMS supports more responsive execution of IDeaS' dynamic LRV functionality. The result is more consistent performance, less reliance on rigid, manually set controls like blanket minimum length of stay rules, and greater peace of mind for hotel teams. Additional key benefits include: * Optimizes total booking value, not just nightly rate, by aligning pricing and availability decisions * Confidence in every booking decision as demand fluctuates * Reduces manual work, freeing up staff to focus on guests versus spreadsheets * More flexible inventory management without overreliance on restrictive rules * Built-in protection for high-value rooms, even when teams are off the clock Klaus Kohlmayr, Chief Evangelist and Development Officer, IDeaS, said: "Today's hoteliers are operating in a world where conditions can change overnight. Last Room Value gives them a safety net, ensuring they're supported in making the best possible revenue decisions in the moment, without needing deep expertise or constant attention. By bringing LRV directly into Stayntouch's PMS, we're making sophisticated revenue optimization both accessible and practical for hotels of all sizes." Nicki Dehler, SVP of Product, Stayntouch, said: "We're excited to partner with IDeaS to bring their powerful Last Room Value capabilities directly into our cloud PMS. With LRV, hotel operators from independent properties to large portfolios can make smarter pricing and availability decisions, helping them maximize revenue without sacrificing the guest experience. This partnership is another step in our ongoing effort to expand integrations across the hospitality ecosystem, giving hoteliers more flexibility and control over how they run their properties." To see how Last Room Value helps lean hotel teams make smarter booking decisions without added complexity, visit ideas.com and book a demo.