M

Mars

Global confectionery, food, and petcare company

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeGuadalajara, Jalisco, MexicoNo salary listedIn-person

About the Job

Requirements

  • Completed bachelor's-level degree in Business Administration, Marketing, International Business, Industrial Engineering, or a related field.
  • At least 3 to 5 years of demonstrated key account management experience in fast-moving consumer goods or retail companies.
  • Experience managing joint business plans and negotiating with corporate-level buyers.
  • Strong command of customer profit-and-loss management, trade-spend management, and promotional return-on-investment analysis.
  • Experience with demand forecasting, supply-chain collaboration, and Picture of Success execution.
  • Advanced negotiation skills and data-driven decision-making.

Responsibilities

  • Lead and manage the overall business development plan for Account PCZ, ensuring strategic alignment across short-, medium-, and long-term horizons.
  • Design and execute joint sales plans adapted to the account's omnichannel model, including retail, volume-focused wholesale, and regional warehouses.
  • Meet and exceed sales volume and net sales targets, and monitor commercial key performance indicators to support profitable, sustained account growth.
  • Manage and optimize the account's trade and promotional spending budget in accordance with corporate return-on-investment guidelines, and evaluate promotional effectiveness before and after each commercial activity.
  • Generate and consolidate accurate demand forecasts with the internal Demand Planning team, anticipating seasonality, promotions, and channel-specific requirements.
  • Partner and negotiate directly with the customer's corporate buying teams and work closely with Marketing, Finance, and Supply Chain.
  • Negotiate annual and periodic commercial terms and agreements, as well as tactical volume opportunities.
  • Lead and implement flawless new-product launches and ensure adoption of point-of-sale visibility and display standards.
  • Develop and implement demand-generation programs, including catalog activations, loyalty programs, and digital tools.
  • Diagnose and resolve account operational issues involving supply, service levels and fill rates, logistics, and reconciliations to maintain a smooth, long-term commercial relationship.

Desired Qualifications

  • A corporate bonus is included in the compensation and benefits package.

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size
10,001+
Company stage
Debt Financing
Total funding
$27B
Headquarters
McLean, VA
Founded
1911

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