Simplify Logo
Likewize

Likewize

Global tech protection via insurance, repairs

Mobile Repair Technician

Full-Time
No salary listed
Mid
Sheffield, UK
In Person

Must reside in the Sheffield region; full UK driving licence; travel within region.

About the job

Requirements
  • Live in the area we are recruiting for as this will be your region
  • Have a full clean driving licence & be over the age of 21 for insurance purposes
  • Outstanding communication skills
  • A passion for technology & customer service
Responsibilities
  • Travel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)
  • Provide excellent customer service
  • Carry out fault finding
  • Quality Control devices using Samsung and Apple’s enhanced software
  • Respecting the value of information by following Likewize's data protection / information security policies and procedures
Desired Qualifications
  • Desirable experience repairing technology items

About the company

Likewize provides protection and support for technology across brands, carriers, banks, and consumers. It offers insurance, warranties, repairs, trade-ins, recycling, and premium tech services, bundled together to cover the full tech lifecycle. It coordinates logistics and resolution through a global network of partners and service centers in over 30 countries, handling around 250 million tech issues each year. Its goal is to keep lives uninterrupted by delivering comprehensive protection and convenient support.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$566M

Headquarters

Southlake, Texas

Founded

1997

Get referred to Likewize

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Newegg expanded Likewize protection plans in 2026 across more product categories.
  • ACG selected Likewize on May 7, 2026, signaling channel momentum.
  • The Bristol £50 million innovation lab strengthens AI and automation differentiation.

What critics are saying

  • Patent Armory's December 18, 2024 routing suit targets Likewize's customer-routing infrastructure.
  • Revelio data shows headcount slipped to roughly 2,120 by March 2026.
  • A major carrier or OEM contract loss would cripple claims flow and valuation.

What makes Likewize unique

  • Likewize spans insurance, repairs, trade-ins, recycling, and premium tech support globally.
  • Ryan O'Hara took over March 11, 2025, bringing consumer-services operating discipline.
  • The April 29, 2025 Speedperform deal adds AI-driven customer-support capability.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Wellness Program

Mental Health Support

Gym Membership

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
PR Newswire
Apr 29th, 2025
Likewize Acquires Speedperform to Boost AI-driven Customer Support Capabilities

/PRNewswire/ -- Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a...

AI Magazine
Apr 29th, 2025
Likewize Acquires Speedperform to Boost AI-driven Customer Support Capabilities

DALLAS, April 29, 2025 /PRNewswire/ - Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a pioneer in AI-driven customer support.

PR Newswire
Mar 11th, 2025
Likewize Announces Appointment Of Ryan O'Hara As Chief Executive Officer

DALLAS, March 11, 2025 /PRNewswire/ -- Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately. Mr. O'Hara succeeds Rod Millar, who has served as CEO since 2019.Mr. O'Hara is a proven and accomplished leader, having previously served as CEO of several high-growth companies, including 2-10 Home Buyers Warranty, Shutterfly, Realtor.com, and The Topps Company. Throughout his career, he has successfully led these organizations to long-term, sustainable growth, working closely with his teams to drive innovation, operational excellence, financial discipline, and customer-centricity. Mr

Morningstar
Mar 11th, 2025
Likewize Announces Appointment of Ryan O'Hara as Chief Executive Officer

DALLAS, March 11, 2025 /PRNewswire/ - Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately.

AIM Group
Mar 5th, 2025
Alchemy appoints John Doughty as SVP of global partnerships

Doughty joins Alchemy from Likewize (formerly BrightStar), where he was president of global product, design, marketing, client ops and U.S. sales and business development.