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Astreya

AI-powered managed IT services provider

AV Installation Technician 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeCalifornia, USA$21.27 - $33.58 /hrRemote

About the Job

Requirements

  • Work flexibly, including early or late hours and weekends, and attend evening or overnight shifts as required.
  • Work unsupervised when necessary.
  • Read and understand audiovisual schematics.
  • Gather data, prepare reports and metrics, and perform administrative tasks.
  • Have knowledge of audiovisual and videoconferencing systems in a corporate environment, including Microsoft Teams, Zoom, Google Meet, Cisco, BlueJeans, and Pexip.
  • Understand TCP/IP networking and audio and video protocols and codecs.
  • Draft and present technical reports in English.
  • Be proficient in installing modern audio, videoconferencing, and audiovisual systems.
  • Understand the end-to-end complexities of an audiovisual and video installation project.

Responsibilities

  • Provide end-to-end system engineering and quality assurance for integrated audiovisual and video conferencing technologies in corporate and public sectors.
  • Take ownership of the audiovisual systems integration process on assigned projects and more generally by analyzing, documenting, and implementing installation best practices.
  • Install audiovisual systems, including first-fix work such as containment, cable pulling, and structural fixings; second-fix equipment installation, patching, and configuration; and handover checks and commissioning assistance.
  • Collaborate with the installation team to meet deadlines and deliver consistent quality.
  • Interpret and follow technical and construction drawings.
  • Prepare equipment and other parts for upcoming installations.
  • Follow and maintain onsite housekeeping standards.
  • Carry out planned and reactive maintenance visits, fault-find, and undertake repairs.
  • Help improve efficiency and project delivery by maintaining processes and good working practices.
  • Attend team briefings and provide ideas and suggestions.
  • Report progress and issues to the Lead Engineer and Project Manager to help the team meet project goals.
  • Provide feedback and support to the Project Manager after installations, including assistance with commissioning or snagging.
  • Attend role-appropriate training.
  • Maintain multimedia and presentation rooms in good working order; set up and support audiovisual equipment; provide meeting-room support, including duration support; assist with multimedia broadcasting; and respond quickly to emergency or ad hoc requests.
  • Conduct regular preventative room checks to verify equipment functionality against the room-check procedure.
  • Report faults correctly and promptly, and proactively maintain and report on audiovisual equipment to ensure it functions properly.
  • Provide first-line support, including diagnosing and correcting minor faults and problems onsite.
  • Power equipment down and up when required, usually involving out-of-hours overtime.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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