Brand Ambassador
About the job
- Confidence working on the selling floor and approaching and engaging customers.
- Experience supporting or executing in-store events, activations, or retail selling events.
- Familiarity with skincare products, ingredients, routines, and common skincare terminology.
- Strong communication and relationship-building skills.
- Ability to work independently and take ownership of time in store.
- Ability to manage multiple store locations and priorities reliably.
- Ability to reliably commute or relocate to San Diego, California.
- Flexible availability, including weekends.
- Reliable transportation and ability to travel between assigned retail locations.
- Ability to transport products or event materials to store visits as needed.
- Personal device, such as a phone or tablet, for scheduling and reporting.
- Ability to work independently and manage multiple responsibilities at once.
- Share the OSEA brand story and educate customers and store teams on products, ingredients, and skincare approach.
- Drive sales through customer engagement, product recommendations, and product knowledge.
- Support and execute in-store events and activations at Ulta Beauty and Nordstrom.
- Create an engaging customer experience during events and everyday store support.
- Build relationships with store leadership, beauty advisors, and other retail team members.
- Perform product demonstrations, skincare consultations, and mini-treatments on the selling floor.
- Support store teams with ongoing product education and brand knowledge.
- Manage a schedule across multiple retail locations autonomously and reliably.
- Work toward established sales goals while maintaining a customer-first approach.
- Complete timely recaps of store visits and events, including sales results, customer feedback, and field insights.
- Share feedback and opportunities to improve the customer and retail experience.
- Two or more years of experience in beauty retail, skincare, cosmetics, wellness, or a related retail environment.
- Experience with Ulta Beauty, Nordstrom, or similar beauty retailers.
- Esthetician license or practical skincare experience.
About the company
OSEA Malibu makes seaweed-infused skincare for women and men. It sells cleansers, serums, oils, and moisturizers through direct-to-consumer channels (its Shopify site with a subscription program) and retail partners like Ulta Beauty, Nordstrom, Bluemercury, and Credo. How it works: its products use seaweed-derived ingredients (notably Undaria Algae Body Oil) and other clean, vegan, cruelty-free ingredients. The brand started in a family garage and grew by moving to DTC under Melissa Palmer and expanding through partnerships; it also has a climate-conscious stance (Ocean Positive) and a climate-neutral certification. The model balances about half of revenue from DTC subscriptions and product sales, with the other half from wholesale to retailers. Its goal is to provide transparent, clean, ocean-based skincare that works for people aged 20–60, expanding to male consumers, while maintaining family-owned values and sustainable practices.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
1996
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Simplify's Take
What believers are saying
- General Atlantic announced expansion funding on 2025-09-16, targeting product innovation and international growth.
- OSEA’s September 2026 Nordstrom and Ulta events celebrate its 30th anniversary and drive sell-through.
- Undaria Algae Body Oil ranked first among 2026 luxury body oils, sustaining premium demand.
What critics are saying
- The 2024 collagen class action can snowball into credibility collapse by 2027.
- General Atlantic’s board control and growth mandate pressure margins if international launches stall.
- Dupes and discounting at Ulta and Nordstrom compress pricing on Undaria body care.
What makes OSEA unique
- Melissa and Jenefer Palmer still run OSEA after General Atlantic’s 2025 minority investment.
- OSEA’s seaweed-first positioning and Undaria Algae Body Oil remain its signature moat.
- Ulta, Nordstrom, and Nordstrom-exclusive sets keep OSEA premium, visible, and nationally distributed.
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Benefits
- Hybrid Work Options